Juneau Western Auto & Marine Review

Juneau would not be the same without this store. Really good staff, helpful and polite. Don't overlook their electronic accessories and fantastic clothing!!

This is a horrible place all around. The head bosses John and Carla are the fakest people you will ever meet. They don t treat their employees with respect at all and act like they are dumb and don t know what they are doing. The schedule is inconsistent and John doesn t look or care about what your schedule availability is. I will never come here to shop and I highly do not recommend you shopping here unless you want horrible service.

It's a good place to get things in a hurry for a good price!

The only place you'll find stocking stuffers for the entire family..the prices are great.. I even found raingaurds for my vehicle at a low price compared to what I had planned on ordering... Saved me almost $80.. The staff was friendly..very resourceful Complimentary coffee was provided soon as I walked into the store... Lines moved swiftly, and as always I walked out with more than what I needed ... Thanks Western Auto... A must stop and shop...

Never like going into this store
Over priced

And it would be nice to have one of everything in here....

Great deal on fantastic outdoor gear. Very affordable boots- I purchased a pair of Muck boots + 2 pairs of socks cheaper than they sell at Sportsman wearhouse. The same exact boots.

Just about every time I go into Western Auto I discover they carry something I didn't know they carry. Like, wait. Western Auto carries appliances? And there is a very decent if small selection of appliances. Wait... I can get a mouse for my laptop here? Holy smokes! I wish I'd known about their science kits for kids before Christmas! And that's just the bottom floor. There's a whole floor above of marine equipment and sporting goods that you could just wander around in for hours. Their prices are decent for Alaska. Service is always very good- you never have to look long for someone to help you find something. So now if I'm on my way to Fred's or Home Depot for some household good, I check in at Western first, just to see. They don't always have what I need, (no SAD lamps!) but very often they do, and a decent or sometimes better price, probably a higher quality version, and with much better service. I would rather give them my money!

It s a really good place and it will have what you want

In a small community like Juneau, there are limited options. Western Auto is one of those limited options. My three star rating isn't negative, it's average, it's good enough. Good enough might be the best way to describe Western Auto. As strengths, there is a fair selection of: gardening, work or hunting/fishing related apparel, electronics, hardware (fasteners etc), and housewares in one spot without the mega mart experience or low quality mega mart items. They might have the best selection of fishing tackle and marine hardware. I often find myself there because I need two or three different items and I don't want to make two or three stops to specialty places or spend several hours on my Saturday shopping around to save $5 on a $50 item.

Most everything you need for in the woods and on the water

My Fave, no nonsense, good pricing, open till 8pm, locals

Great store, most everything you need and great customer service.

Got my "Juneau slippers" here (although I bought Mucks instead of Xtratufs). Very satisfied.

I've shopped Western Auto for years and years. They truly are a home town store with excellent customer service. :)

Great local store for all your fishing and hunting gear.

Best place to get geared up for fishing, hunting, or camping in Juneau. Up to date postings on fish and game in the area at the checkout area.

Top notch customer service!! and a great selection of sporting equipment.

Best place in town to get xtratuf boots and rain gear.

Excellent customer service always! I went and bought wipers for my windshield and they even install them for me for free.

Always good customer service.. Pricy for the convenience the supply.

Typically has what you need for marine, auto and household needs at a reasonable price.

If you need it in Juneau for boating, camping, hunting, being outdoors they have it

Great place to get fishing gear, rain gear, and hardware. Little overpriced, but hey, it's Juneau.

Always seem to have what I'm looking for...in Juneau standards of course

They probably have what you need but you're sure going to pay for it.

They have so much stuff for all your Alaskan needs!

We went there searching for craft ideas. When approached by store personnel, we let them know that... Instead of looking at us like loiterers, they offered us a cup of coffee, to help us relax and warm up so we could really take our time and maybe come up with some great ideas.... This is a true home town store!

Great store, nice selection, seems to have everything I need. Young staff are courteous but could be more knowledgeable.

Plenty of goods and services to accomplish a successful shoping trip

Amazing Service!
I stopped in at 7:00 PM right at closing, looking for a replacement headlight bulb. They let me in and helped me find the bulb i needed. Everyone was friendly and professional and I was VERY impressed. As I left another customer pulled up and asked for something and they let him in to get it as well. I will be shopping here when I'm in Juneau from now on. :D

A 3 cause I haven't been there in years but remember a positive experience

Shopped here for years. Always have what I need. Quality products and inventory that applies to SE Alaska when it comes to commercial fishing and construction.

Bought my xtratuf 4 yrs ago great service during sale and boots are still xtra tuff

Lots of cool goodies for kids. Like flashlights and stuff.

Western Auto has long been the go to source for fishing, boating and camping gear. They have a great hardware and automotive departments too. These days it is one last local sources for Radio Shack type of electronic parts. And if you buy wiper blades, they'll have them installed on your vehicle as you finish checking out at the front cashier. Home appliances and gardening too. All with pleasant service.

Westen Auto has a large variety of products, I went there for an item that I couldn't find any where else.

The service and professionalism go right out the window when the manager isnt there!

Best selection and prices in Jeanu. Make this your first stop for fishing supplies. We went out to Doc Warners wanted to take some of our own supplies glad we did. Squid was good for us and we took other leaders and hooks and jigs. Much cheaper buying here and taking with you. Nice service also. Wish we went here before Sportsman's. Better prices. It's off the beaten path but well worth the trip.

Found everything I needed. I went in for a few speciality items. I walked out with those items plus a whole lot more. It's Juneau's local shopping at it's best.

In this area it is a alternate choice to the only big box store. Staff was friendly and helpful. They have something for everyone..

The staff here is knowledgeable and easy to locate.

Still a great place to shop sporting goods, even electronics, auto accessories plus a garden center, nice atmosphere like a mom and pops.

Pleasant walking through the garden center and the practical household necessary sections. Enjoyable experience. Thanks.

Got my fishing license there last week seems like they have everything that I could need

Love independent hardware stores. And the reason is because they know what their customers want so they stock items that are actually useful and fairly priced, unlike Home Depot or Lowe's. This place is great and also has a great fishing section.

Greatest store ever the best fishing hunting and electronic gear all in one roof

This a great store. They have lots of hardware, automotive and electronics downstairs and a very well stocked sporting goods, boating and fishing department upstairs. The staff people are friendly and knowledgeable.

%staff is friendly and you can get anything from paint supplies, car repair, plumbing, electrical, gardening, accessories for your phone or cameras. Toys for kids, rain gear, high viz gear, the go to spot for Extra Tuffs and other boots., Fishing tackle with different rods and reels, radios, grills and boat accesories, camping gear, hunting gear. Home improvement items, cleaning items, pet supplies, candy, snacks and drinks. Life jackets and out door clothes for adult and children. All that and I am still leaving things out...

Great store if you got to have it that's where you'll find it .you can get lost and never realized it there's so much cool stuff

VERY DISAPPOINTED AND WESTERN AUTO HAS LOST A LONG TIME SHOP LOCAL PAYING CUSTOMER. We made and paid for a deal with W.A for a major purchase, via a salesmen, a store manager and a confirmation call to another unseen upper level store manager that included a delivery and haul away the next day.
We went home and moved the house around in expectation of their delivery only to be told as they we about to deliver that they had made a mistake and that they now needed to charge an additional $70.00 if I wanted to receive my appliance. Needless to say I was not happy especially after all the effort we had put out including tearing our house apart (not easy as I am disabled). But in an effort to get our purchase I made an offer to split the difference of their mistake and pay half which I felt was fair since we paid full price (not a sale price) to begin with and now would equal out that W.A only be giving a 10% discount overall. Unfortunately our offer was declined by general manager John Weedman so we had them take the appliance back to the store and credit my credit. I hope the loss of a 25 year customer and the bad advertising by word of mouth is worth it. I also thinks it's funny that I just heard your commercial on the radio thanking Juneau for shopping local but with what we just experienced it is no wonder many don't.

Love going here to shop , still has a small town feel .

Knowledgeable staff helped fine exactly what we need, quickly!

I've been shopping at Western Auto now for 40 years. I go to Western Auto first and if I can't find what I'm looking for, I reluctantly go to Home Depot. The people that work at Western Auto arefriendly and helpful. Also Home Depot doesn't have Sporting Goods. Great place to shop.

Just a shopping trip. Tools and stuff. Sports clothing and specialty marine and outdoor gear

A wide range of supplies. Hardware automotive, fishing gear, you name it they probably have it

Awsome place.. They must have about everything.. Been here since me...1960 or before?? I tell everyone this place is where you go..

Continue did diligently working on making me keys make sure she ate the extra effort thank you Western Auto

This place has a nice selection of things for anybody. It also has a nice marine section which is how I found myself in there. Prices were reasonable too.

They have a fair selection of sporting goods specific to SE Alaska's unique requirements but the customer service is typically poor. The tools are all terrible quality, Chinese junk. The building is rarely maintained with buckets catching roof leaks all over the place. I wish I could take the sporting goods over to Sportsman's Warehouse and have a clean, frindly, well stocked store.

Love this store! It has a little of everything and alot of things you didn't expect but needed.

We found everything we needed for fishing and even got stuff for my children

Variety of tools and supplies. Fishing gear, boat and auto maintenance plus much more.