Come Monday to change a product and they tell you ...
Come Monday to change a product and they tell you come on Tuesday. You explain to them that you traveled to get there and told you you had to call or read the receipt, ask them to make an exception and serve but you feel like you are talking to a robot. Not even mentally speaking to a boss is invisible and you encounter a barrier to approach. All stores and even multinationals have a relaxed approach to change policy, but jumbo NO. Inhumane, impersonal, unacceptable customer behavior ... don't forget we "built" these Chinese labyrinths. Well get on!