the advisers were very helpful. however the wait time was a little excessive. I took it in for oil change and I did get a video as to the recommendations. which I think is very informative. And then I could decide which action if any I was going to take in addition to the oil change.
The service was excellent Joshua was very informative and friendly. Straight forward and honest. What he said was what it was. No gimmicks! Would i buy another vehicle from Jordan Ford YES!
Worked with Charles to secure our vehicle. He was extremely professional, proficient and knowledgeable throughout process. He kept us informed throughout process. Sales Manager Andy was also very helpful. We felt no pressure throughout the process. Will definitely recommend friends to this dealer. Thanks and we love our truck!
First time going to Jordan Ford and it was very nice.
The facility was clean and the people friendly.
I was there for an oil change and they keeped me updated along the way. I will definitely go back.
I just want to thank Mr.Lance Martin for making my very first time buying a brand new vehicle such a wonderful experience. He had great suggestions starting with the color,the big bend package for the Bronco Sport as well as the accessories. Thank you to Accessory Department for doing an amazing tint job. I forgot the gentleman's man.
Thank you to the Jordan Ford employees, all were very attentive and professional as soon as we arrived at Jordan Dealership.
Nicholas Thurmond took very good care of us at Jordan Ford San Antonio. Better than other salesman at other Ford dealerships. He was very respectful and considerate. He met our needs and exceeded our expectations. I didn t feel like I was being taken advantage of like at other dealerships. I bought a 2021 Ford Explorer King Ranch. I was in and out in a little over an hour. It was a very painless experience!!!
Working with Jordan Ford to purchase a new vehicle was fantastic. Our sales rep Mr. Bill Forehand was exceptional. He answered all our questions and addressed any concerns we had. He was always a step ahead and made this an enjoyable car buying experience. Additionally, Brandon was outstanding in working through the finance process. Again, he answered every question we had and made the right recommendations to benefit us in the long run. This was our 1st time working with Jordan Ford and they now have a customer for life.
Got great information about the F-150 from Johnathan. I will definitely be buying the F-150, XLT soon.
I live near UTSA in San Antonio, and make the time to drive to Jordan Ford to get my car serviced. This is my second car purchased from them and I am highly satisfied. The service and tech teams are great! Erik is a great service advisor! Plus this last time I had to get a part and Alex went above and beyond to help me! Will always go back to Jordan!
I went in for two different services on my Ford Escape and expected to be there for hours, but between Juan Flores (my Service Rep) and Ramiro Flores (The Mechanic). They had me in and out in record time. I was kept informed on what was going on with my Ford. Thanks for the great job your men do for us. I'm one happy customer.
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