I can not advise purchasing from here. Salesman never shown his face when purchasing and when discovered paint was bubbled on the roof, everyone BUT Don wanted to make the purchase what it was sold as, NEW. Completely satisfied with Calico Manufacturer and an entirely different trailer sales company that went above and beyond to make it right. Don just smiled all the way to the bank knowing he got more than he deserved.
Nice attempt to look good. You told ME to contact the Manufacturer, which I did. As for your discount, it barely covered the expense of the two trips to your business since you wouldn't deal with me without an appointment. Not mention the brakes were not working correctly and my mechanic said he could see the plug had been replaced from the original cord.
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I was in need of a trailer and they had one in stock. Paid my deposit and will pick up next week. Also had the parts in stock that I needed to fix my existing trailer. Which was a pleasant surprise. Easy to work with. So excited to pick up my new trailer next week.
Update: I was told the trailer wouldn't be ready for a week. I was able to pick up 2 days later. Absolutely love my new trailer.
I recently tried to purchase a truck bed from Don, at Johnson Trailer Co via the phone. On the call he took my order and had a bed in stock. But due to Covid safety precautions, all sales were to be curbside, which meant the only form of payment he would accept was a cashiers check. Don told me the amount over the phone, so I knew how much to make the check out for. The price did not match what the site said, so I asked him about it to make sure I was getting the right bed. Don said the bed was from the old inventory and not the same price as the website currently displays and not to worry, that it was indeed the same bed, just not the same price. I stopped at the bank to get the cashiers check in the amount requested by Don, then left town to go pick up the bed. After I was on the road for an hour or so, I got a call from Don informing me he made a mistake on the price and it was of course more. I had already left town and was now getting shaken down for more than we bargained for over a mistake that I clearly precautioned against. After some debate over the phone, I agree to pay the additional cost because turning around at that point would cost me more in the long run. However, I informed Don that I thought this behavior was rather underhanded for a supposedly reputable "MADE IN USA" manufacturer from the midwest. With that he refused to sell me the bed, hung up on me and has rejected all my calls after that. I suffered damages because of this, Truck use, mileage, trailer rental, and my time as a professional contractor, plus the time lost from the job I could have billed for if Don hadn't wasted my time. I don't think he had to sell me the truck bed for the wrong price; but he definitely had to sell it to me for the right price, which he refused to do.
Your response is a lie, I said I would pay full price you hung up on me and refused to sell it to me which is illegal. As for you determining how much my time was worth: no way $75 covers it. I charge that per hour or more and you burnt half a day plus a truck and trailer use of mine. Don is simply an ignorant person unwilling to accept responsibility and it shows in his response as he does nothing but pass blame for his mistake and accepts none. Poor Poor buisiness practice. see you in court. I am owed way more damages than 75 bucks and the fact you sent it is an admission of guilt
I looked for about a month for the best trailer for my needs. I decided on the ATV 7x14 trailer. It works perfectly and seems rock solid. The only thing I wish was different is some way to keep side ramps from rattling and wearing the paint rubbing on frame. Very happy i picked this one.
johnsontrailerco.com