Thank you very much to Rickie and Ailish in the Lettings Team, for all their help in finding me a property in Solihull. They both acted professionally and efficiently for me to move into my new home within a short time period. I would certainly use John Shepherd again!
Great service provided by Rickie and Alish at Solihull. I have just started renting property via their branch. They were very accommodating as I viewed property 3 times. Also everything that needed to be done at the property was arranged in a very efficient manner. Both Rickie and Alish very helpful and approachable. They made whole process stess free. I was very impressed and would recommend their services. Thanks guys.
I am in the process of purchasing a house through John Shepherd and my experience to date has been fantastic. We initially had a different agent who unfortunately left shortly after we reserved the property but the transition to Jack (our current agent) has been seamless. Jack is extremely knowledgeable and supportive. The purchasing process involves a lot of legal requirements which Jack has been really helpful in chasing with both sides to speed up the process. He is available 24/7 and responds to any correspondence the same day. Jack has helped to keep us sane throughout this process and has been invaluable to us. Thank you!
Rickie Westwood is very professional and always responded to my enquiries the next day due to time difference. Very smooth and happy throughout the whole transaction.
An excellent experience and a step in the right direction regarding house moves that the sector needs to move towards. The virtual viewing of the house was done well and the communication between myself and agent through Whatsapp meant it was quick and easy to discuss key points.
The digital platform for the inventory checks was a great improvement on the normal way of writing streams of notes. It allowed me to take quick images on my phone and upload.
So far the experience has been excellent and I cannot fault John Shepherd and the agents involved at all.
Rented our house while overseas for the past three years. Our letting manager Fiona Morgan, was the consummate professional, taking care of absolutely everything from maintenance to tax issues. Most impressive was the end of the tenancy when Fiona attended to every detail, taking a genuine interest in our welfare as we returned to our home. Cannot recommend too highly!
Rickie was really polite and helpful and didn't rush us with the paperwork which we couldn't quite sign due to being on holiday. He kept us well informed over email which was great. We have had to do a little bit of chasing with getting the garage keys which we still haven't got but other than that all great.
Carly Nichols and her colleagues in the Lettings team at John Shepherd's Solihull office have provided excellent service to me as a landlord over a number of years. Members of the team have managed professionally and efficiently the changeover of tenants and have always dealt fairly and promptly with any issues arising during the tenancies. I have no hesitation in recommending the Solihull team to prospective landlords and tenants.
Brilliant service from Rickie and the others at John Shepherd. Rickie helped us start to finish and maintained continuous communication which was really reassuring as first time renters.
Have been a Landlord with John Shepherd for well over 20 years and very much appreciate their assistance particularly at the present time not only coping with the Covid-19 problem but the constant changing regulations concerning letting property.
I am so fortunate to have the support of Carly Nichols, Regional Portfolio Manager and her colleagues at Solihull.
Well done Carly
