John Hancock Funds, LLC. Reviews

Terrible customer service. Trying to roll my 401k to another company and had issue after issue. When I started this I took a proactive approach, calling several time to make sure everything would happen correctly. I even had my own representative Courtney Williams. Extremely disappointed!

If there was a rating of ZERO ("0") STARS - I would rate them with NO Stars. However, giving them a 1 Star is the best I can do.

By ALL means... YOU should definitely NOT go to John Hancock. Why?

This is why:

1.) They DISCRIMINATE against one's disability.
2.) They DISCRIMINATE against one's "Religious" / "Faith" beliefs/facts.
3.) They LIE by trying to "classify" you in a "classification" that is NOT you.

As a Christian... I'm living proof. This experience happened today, Monday, December 4, 2017 at 12:45 p.m. Pacific Time.

Since I did work in business for 20+ years, worked in sales and marketing, and helped 5 companies grow, and worked in mergers and acquisitions of software companies where I was involved in MILLIONS of dollars ($$$) of sales of software companies - 71 deals to be exact... I have made a promise to John Hancock that I will market their company accordingly across the internet and world, and I will ensure that their so-called "customer database" decreases... by people NOT becoming members or clients of John Hancock, or current members / clients ceasing their relationship with John Hancock. Either way, you can expect the company to either 1.) Go out of business, or 2.) Be acquired by a larger partner where they will have to shut down offices and many employees of John Hancock will lose their jobs.

They want to discriminate against a disabled, left-kidney donor, freedom-fighter, advocate on many issues, and one who fights for the RIGHTS and FREEDOMS that many in this country enjoy? Fine... I will NOT "cease and desist" from TELLING THE TRUTH.

They're a very PATHETIC company and they are only filled with greed and selfishness and show no compassion nor understanding, and they are basically "TERRORISTS" due to the methods that they support, while NOT supporting nor understanding something that does NOT "kill".

Don't join them as an employee.
Don't join them as a client.

They should be SHUT DOWN immediately and they should be thrown in jail for 25 years.

Customer Service is abhorrent to say the least. Phones are monitored by young associates with little to no working knowledge of processing requests (such as a simple 401k transfer). Unorganized, lackluster, multiple transfers, still could not answer my questions.

my wife had a policy for 30 years and paid $ 600.00 every year. THE POLICY .POLICY Was for $50,000.00 whole life poicy. she was sent a notice that as of 2/20.the poloicy was cancelled
just ike that they cancelled her policy the sunder valve now is $166.96.
also john hancock no longer exist the new owner are CENTINEL FINANCIAL GROUP.160 GOULD STREET STE 212 NEEDHAM MASS.NO EXPLANATION given. Go to their website and you will learn that they are Financial advisorsand not a life Insurance company!