Bob Bell went above and beyond our expectation. He was able to assist us with turning in our lease quickly and was able to provide us with an upgrade to our current model with the same monthly payment. He ensured that we had the best package deal that we could get.
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Excellent experience!! Damon was amazing to work with. The manager Mike and everyone involved was straight forward, upfront and to the point. The numbers were clear and no surprises on pickup day. Absolutely positive experience.
The staff was incredible, so caring and open. It was such a pleasure getting to meet so many staff people but especially the Basil family. I am truly grateful beyond words. God Bless
Picked up my 2021stone gray Chevy Trax Saturday from Basil . Had a WONDERFUL EXPERIENCE! Both Justin and Ricardo were very efficient, knowledgeable, helpful, and professional. The process was seamless. LOVE LOVE my new car and would HIGHLY recommend Basil Chevrolet for your next new car!
We had a super experience at Joe Basil Chevrolet. Our salesman Nathan Stewart was amazing. He answered any and all questions, he didn t make us feel pressured and was extremely helpful after our purchase. Joe Basil s entire team , from Nathan to financing were top of the line. We appreciate you all ! My wife loves her 2021 Chevy Tahoe !
Very friendly and respectful team. All of who had part in being able to put my daughter in a car she loves - THANK YOU! I will always recommend Joe Basil Chevrolet!!
If I could give Joe Basil zero Stars I would! Jake was very rude and very upset I did not want to hand over $1800 to do my brakes and my ENTIRE muffler system. He told me I needed an oil change and I did not have one since January. I tried to tell him I just had it in the summer. He also told me that my brakes were dangerous and I should not be driving. I called my husband. He told me all he had to do in the car was push a button and it would tell him when my oil was changed. He told me he knows this. He told me they are just trying to rip me off. Also my husband checked my brakes when I got home. They were 25% good which means they were not dangerous to drive on and he will change them this week. I will take my car to our mechanic who I am certain will not charge me $1,800 and tell me I need an oil change that I already had! Shame on you Jake! You have a very distrustful demeanor! Please people if you need your car to be fixed, do not go to Basil Ford where you may have bought it. And don't buy a used car from them either because my car has been a big headache. They were dishonest and never told me I was turned down from my first loan, so they went with a higher creditor. I already had a prior offer I could have went through on karma credit at a much lower rate! Do not trust them! They are in it for the money ONLY!
Amazing service! Quick oil change and free car wash. I was on and out in less then 30 minutes. Super friendly staff! And very helpful! I am a 1st time customer and it won t be my last. Thank you
Best car buying experience I have ever had. Bob Bell made the experience easy and was wonderful throughout the entire process. Straight forward, honest and game free. I recommend Basil Chevrolet to everyone. They had the best selection of cars in the area. A+ dealership with great people and deals. Best Car Dealership in America!
Corey and the rest of the staff are always friendly and take care of my vehicles right away. In and out fast and never a problem! Thank you. You guys are my go to place!