Jerome home Reviews

I visit my elderly friend weekly. The staff is nice and the facility is comfortable for the residents and visitors.

I have been employed at Jerome Home almost 10 years and welcome feedback from all to ensure the best possible customer service. We see all comments as an opportunity. While we strive to provide the highest level of care and service to our residents, families, friends and others we acknowledge we are on a journey of always resetting the bar higher.
Overall, we know that our residents are happy, healthy and living life to the fullest here at Jerome Home. So glad to be part of an amazing healthcare community.

Great place to Work and residents are Overall well taken care.

Best place I have er worked staff is amazing. The care and therapy your loved one needs will be meet at this facility. As a former employee I would love to say I recommend this place to anyone. I ve seen people who were on hospice turn around for the better. The people here really care

Beautiful place for your family, friends or loved ones to spend their older years. Great staff, clean facility and always welcoming.

Beside putting my mom on the wrong side when she was there for rehab and interested in assisted living their billing is ridiculous. At first it got sent back no payment because they did it wrong. Then when they redid it they put a code that gave my mom on limited means a $850 bill. At the time they sent it to me though my name was not on the sign in sheet when admitted nor at the time was I the POA then. I tried calling and wrote saying this and also that the rehab that she went to used a different code for the exact same thing and there was no charge. Never heard from since and that was 2018 now a letter from a lawyer asking for payment or else to my 90 year old mother in bough at the time they didn t do it properly. Still no answer to either number. A year later you never sent a response to my letter saying to get intouch with my mom and now that her health had decline you send me a letter from an attorney. You should put the correct code as apple rehab did for the exact medical charge then their wouldn t be a default bill on a 90 yr old lady.

Very nice and politely stuff, clean, everything that's needed for old and lonely people ,attention and good care it's there round clock, very good organised and i wish them the best and keep that high level service forever!