Javitch, block & rathbone Review

Well I got a letter about wage garnishment sent $300. Then called to see if I could work something out. Let them know I was just garnished for them for another account since they told me I made a payment last June. So I went looking at my public records as I knew I could find info on my last garnishment there since they had no file on it at all. Now it gets good I found out this account they are trying to garnish me for was the last one same everything which I paid in full. So now they got an extra $300 on an account I already paid off. So watch garnishment papers from them.

Heinous. Really. I co-signed a loan and this company is managing the collection - but will not talk to me because I live in NJ and they are not authorized to work in NJ. Can only take my money but provide no proof of payment or any other correspondence. What a total joke - oh - so is their client Toyota Financial Services.

If I could give a lower rating than 1 star, I would. I found out I was being sued over an old credit account, and I have not been able to speak to a single person about this. The operator has hung up on me multiple times, I have left multiple voicemails for the negotiations department, and even sat on hold for 10 minutes, became next in line, and then was hung up on before I could even say my name. This company is an absolute dumpster fire, and I hope whatever authorities that can shut this company down read my review and everyone else s so that this doesn t happen to anyone else.

Horrible customer service representatives. They have nasty attitudes and are really snappy when answering your questions (which they barely have the answers to). Also, on average the "hold" time is well over 30 minutes all to talk to someone that is annoyed by a 5 minutes conversation. Finally, they cannot give you an estimated time on when they will send back the monies overpaid to the company. This company should not be in operation.

If I could give 0 stars I would. Spoke with Allison today and she was extremely condescending and not willing to work with me or budge not even 1/2 an inch. As I explained to them many times, I have not once denied this debt was mine. Not one time. I know I owe it and I am not trying to get out of paying it. I am, however, trying to set up a payment plan I can live with. She proceeded to tell me basically the number I offered to pay monthly was just horrible and she very condescendingly said " We would get more than double that if your wages were garnished". I asked if they were willing to make a payment arrangement at all and I got a big fat nope. I would like to thank you, Allison for the disgusting customer service and absolute 0% compassion. I know you are out to get payment but knocking good, willing to negotiate payment people down is the lowest form of life there is. It's the Holiday season. I hope you or no one in your family fall on hard times and are unable to make payments on an account, if that should happen though, i hope you deal with someone EXACTLY like you. Merry Christmas and Happy New Year.

I have called numerous times to speak with a supervisor about Mr. McNamara and his unprofessionalism. Not one call back. Will be contacting counsel due to inability to make payment arrangements because they will not contact me.

4 days in a row. 30+ minutes on hold & not once did anyone answer

Gives option to leave message but never allows it to happen just continues to repeat message and hangs up

The website is easy to use and understand. This is how I pay my student loans and it only takes a couple of minutes.