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T
3 years ago

My four-year old and I stayed here for 10 days and...

My four-year old and I stayed here for 10 days and we couldn't have asked for a better staff and service.

They were kind, warm, aligned with each other and everything you'd want. The facilities were really nice too. There's a playroom, arts and crafts room, as well as portable entertainment stations.

The food for my child was also very appropriate. The cafeteria food was well...uh... not healthy and can take a toll on a visitor after 10 days.

l
3 years ago

I have been to Janeway emergency about 5 times. An...

I have been to Janeway emergency about 5 times. And all this time I have been treated with dignity and respect. Today I brought in my son in the morning hours,we found a nurse on duty in the emergency who was not nice at all to us. My son had the stomach flu so he had thrown up more than ten times prior to the visit. She acted very rush through out the triage and was disgusted with him. During triage he threw up again into a bag I held to his mouth. She couldn't even wait for him to get done instead she told him to get on the scale before he was done. I felt so stigmatized.Why become an emergency nurse if you can't watch a patient puke? Why come to work so you can rush very sick patients so as to get done with your work quickly? Other nurses at Janeway Emergency have been considerate and so kind.I was soooo disappointed today.Luckily we were seen by a lady South African doctor who was amazing and got him better in no time making the visit worth while.

P
4 years ago

All of my children have been born there. Every tim...

All of my children have been born there. Every time they had a problem I brought them there. Every child specialist is there and every needs for ny children are there. Outside of a few minor problems, everything has gone as well as could be expected

A
4 years ago

Go in with sick kids. Wait. Go in them get sent to...

Go in with sick kids. Wait. Go in them get sent to x-ray. Great, check for pnemonia and all that. Come back drop off x-ray. Wonder after 30 mins why no one took it. Doors open so I ask (after they call 2 new names) sorry sir we can't take the x-ray papers back cause no new rooms. So you gave away the room I was in and took in new ppl after I dropped them off and was waiting 30 mins again? They're 2 small kids and it's 10 30 pm.
Edit: after few mins doctor called us to the registration area and gave us prescription. She didn't have to do that as the rooms were full, nice of her. Thanks alot. Saved us some time to get the medicine tonight.