Jacksonville Children's and Multispeciality Clinic Review

Staffs barely know what s happening to their patients, there is no formal communication between them and who said who to their patients.

New game in cape carterette office. Dr. says scripts were sent to pharmacy, pharmacy says never recieved scripts., Dr. ignores you until next appt., calls pharmacy which says they had it all along. I dont know how to win at this game but it seems they are still playing it. I am now over 3 mo. without medications.

DO NOT BRING YOUR INFANT HERE. The waiting room is shared with all children and ages, sick or not. Our week old son came home sick as well as me and my wife. We also had a cover over his carrier to prevent germ spread but the waiting room was crawling with germs!

Dr. Mittal is one of the nicest doctors out there who is so humble and down to earth. Let's be honest, there are so many doctors that are douche-bags. Sorry. Just expressing truth!

I originally thought the well clinic would be a good experience, but our 2 week well being checkup for my daughter was ridiculous. I had spent more time waiting to get seen then actually having her be seen by Dr.Mittal. He treated my daughter like another number on his schedule and his visit was only 8 minutes long. He did not listen to a word I said and was rushing things. My daughter then had her third appt scheduled but was rescheduled due to Hurricane Florence and they pushed it back again since Dr.Mittal would be our that week. Today was her rescheduled appt date, my husband and I were going to be 30 minutes early to the clinic since we live nearby but got in a car accident. When I called the clinic to let them know they responded with you need to get here by 1115 or we will have to reschedule her appt ...no sympathy and no understanding. So once I was released from
giving my statement with the police I rushed over to the clinic and showed up at the check in window at 1119 and they said she can not get seen and that I would have to have her appt pushed back AGAIN. 3 incidents that I had no control over. Then they had the audacity to ask about our Tricare payment instead of if my daughter was okay or not.... The staff and doctors here do not listen to any issues and take forever to respond within the patient portal. Overall these people don t care about the children that are their patients and all they care about is getting paid. I would not recommend this place AT ALL to anyone with children.

Not the best but not the worst. They definitely get the job done and uphold a solid and ethical business practice.

They do not do their jobs. Won't call who they need to for the patients. Waited a month before my prior authorization to be approved. Patient's do not come first.

No show fee s of 25 dollars. Last I checked you have to render a service to receive a bill for services provided. At least have patients sign a SOU or something stating you will bill them for not being able to make an appointment. Id rather take my insurance money somewhere else.

The doctors are good here but the staff isn t i apparently owe them money every time I turn around when it s been known that I missed appointments out of a family emergency but I still owe them money then when I try to clarify and fix the problem no one answers and they freeze my account so I can t grt Ny more appointments OR refills for my medication yeah really great thing they got going on over there Highly recommend if you want a hasstle

Been a nurse for 15 years, recently moved here from VA. I know what constitutes a good doctor and a good clinic.... The peds clinic and family care clinic are wonderful.

This has been our family clinic for 10 years and while there's always one or two bad experiences that got my emotions going, overall, when the hammer falls, this place is better than anywhere in the region and the doctors and staff have always been wonderful.

There have been problems, but hey that's life, and I've never had issues with the doctors or nurses and the problems I did have were fixed.

Too many people have one bad experience and enshrine that as the only image of the place. JCMC is not perfect, but they do care and they are wonderful.

I hate going to other clinics in Jacksonville. Doctors and staff are always on edge. This is the only place I know that is humane and respecful to all patients regardless of where they come from. I highly recommend this place.

A joke. The doctor asked me if I had anything that concerned me today and when I responded they billed my insurance for the information On my heel, instead of what I came in for. A follow up! What a rip off