Mandi Nerios

Review of Jacksonville Children's and Mu...

I originally thought the well clinic would be a go...

I originally thought the well clinic would be a good experience, but our 2 week well being checkup for my daughter was ridiculous. I had spent more time waiting to get seen then actually having her be seen by Dr.Mittal. He treated my daughter like another number on his schedule and his visit was only 8 minutes long. He did not listen to a word I said and was rushing things. My daughter then had her third appt scheduled but was rescheduled due to Hurricane Florence and they pushed it back again since Dr.Mittal would be our that week. Today was her rescheduled appt date, my husband and I were going to be 30 minutes early to the clinic since we live nearby but got in a car accident. When I called the clinic to let them know they responded with you need to get here by 1115 or we will have to reschedule her appt ...no sympathy and no understanding. So once I was released from
giving my statement with the police I rushed over to the clinic and showed up at the check in window at 1119 and they said she can not get seen and that I would have to have her appt pushed back AGAIN. 3 incidents that I had no control over. Then they had the audacity to ask about our Tricare payment instead of if my daughter was okay or not.... The staff and doctors here do not listen to any issues and take forever to respond within the patient portal. Overall these people don t care about the children that are their patients and all they care about is getting paid. I would not recommend this place AT ALL to anyone with children.