If I could give zero stars I would. This place you can never get a hold of anyone in billing. They also overcharge. I would be dying on the side of the road and ask to be brought to Lourdes in Paducah before here.
Nothing about the medical experience but I don't think I should have to sit in a waiting room and hear right wing hate spewing from the radio. Its disgraceful.
I had taken my daughter up there and she had a big cut on her foot and they tried to glue it and they put glue inside of it and on the outside so we get home and she gets up to go to the bathroom and it busted open again and started bleeding again so I call and take her back up there and he said oh it will be fine. And put a big bandaid on it since she didn't like the glue she wouldn't like it being stitched either. Since when does it matter when they like it or not if it needs to be done. I am so fed up
Oh and further more I had looked online on the portal and it said it was a 3 cm cut on her foot and just aS deep as it was long. Didn't think you were suppose to use glue on something like that.
I was exposed to 2 people with positive Covid test multiple and they refused me a Covid test in the ER
If you want to die go here. If you want actually want medical help please go elsewhere
It is a pretty hospital and campus. The walk around the lake is beautiful. I did pre-registration a couple weeks before my procedure. I was taken care of quickly and the process didn't take long. The ladies who took care of me we nice and pleasant.
I had an endoscopy and colonoscopy here. The staff were all super nice, attentive and helpful. I did not have wait time at all. We arrived right on time and since I pre-registered I went right on back. They took me straight to a room and got me started. Shortly after I was prepped the anesthesiologist came in to speak with me. Dr Torok also came in a spoke with me right before my procedure and directly after as well. I truly enjoyed my experience.
Terrible customer service. Argued with me despite my having proof of getting the vaccine, telling me that they didn't give out covid shots. Very rude and now I have one half of the vaccine and can't get the rest for some idiotic reason.
App at 930 am n didnt get n till 1230. N didnt ask us if all ok.
Admitted 3 days later. Dr's and nurses treated us with care and respect, and doing much better. Up dated original review from previous visit ,when refused treatment due to no insurance , even with referral from satelite office. Went to ER, 4 1/2 hrs later went home tests, no treatment... holiday weekend.
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