Reviews 9
Filters:
Rating
Language
Sort:
Most recent
A
3 years ago

Went there to look at some office chairs. Didn t f...

Went there to look at some office chairs. Didn t find a huge collection in what I was looking for but liked one chair that I liked. I couldn t get then information on the chair at the time but gave the lady my card to send me the details. Never got a call or email.

A
4 years ago

I reached out to J Tyler because I had 2 Herman Mi...

I reached out to J Tyler because I had 2 Herman Miller chairs that needed to be serviced. They sent a technician out to see what parts we needed. This is when I began to experience delays with their company. I had to wait 2 weeks to receive a quote of the parts we needed, during this time I sent multiple emails expressing that I would like to expedite the process, with no response. Upon receipt of the quote, I promptly sent them the payment for parts they requested(which was not convenient, no online payment options, I had to mail a money order) they informed me that they must first receive the check(even though I sent them a screenshot of the payment), then order the parts, wait for arrival, then we can schedule service. When everything was done, it took 2 months from start to finish to have working chairs. The technician was very professional and worked very quickly, but their behind the scenes customer service could use some work.

J.Tyler Office Furniture

J.Tyler Office Furniture

3.8