Timothy was very knowledgeable, and professional. I am very happy with the service, and how quickly he had my house cooling down. Highly recommended. I called, and received same day excellent service, from my first call to invoicing. Thank you again!
Purchased 2 brand new units, which Hobbs Techs installed. Every year since then (3 years now) I have had to have them come out to "fix" one of the units. And it'll work for the summer that year and then at the beginning of the next warm season...gotta be fixed again...even though it's brand new, and recently paid in full.
This year's "come fix it" call revealed that the compressor had failed (same unit that has been "fixed" in previous years) and that's why I'm sitting in 78 degree air upstairs in my bedroom. Good news is, the parts are covered. Bad news is, the labor is not. I was informed during this year's service call that I should have gotten the "extended coverage", which I was never told about during the numerous prior service visits, no information emailed, no calls..nothing. But, hey, I k ow now.
So I try to call the manager, because even though we're social distancing, phone calls should still work, right? Nope. The manager doesnt answer the call, nor is the mailbox available to leave a message.
So basically avoid this company at all costs. They're workmanship is obviously subpar. They fix only what they see on surface level (last year they came and said it was a low freon issue, 2 days later I had to call them back, it was then they discovered it was actually a leak).They are only customer focused until they've completed the installation. Spend your money elsewhere
Best HVAC service. We have never had any issues. Pedro is very professional he came to our home to assure that everything was done to our satisfaction. The servicemen are always so polite and knowledgeable.
Got a couple of estimates and my existing contract with JR Hobbs was the best price. Pedro was great to work with and made the whole process super easy.
We have used JR Hobbs the past couple of years to maintain and service the heating and air conditioning units in our home. Duver Carmona has been our serviceman each time and we can t say enough about his professionalism and reliability. He explains what he has done in layman s terms so it is easy to understand. He also communicates about what might be something to watch out for in the future as it relates to potentially vulnerable parts of the operation. His assessment has always been honest and straightforward. This is a good company if Duver is an example of their employees. Eric Graves
Service: Heating maintenance
Very pleased with this company. They showed up on time, and performed the requested work without overcharging me. Extremely professional, and polite technician. This is the second time within a month that I have used this company for 2 different jobs. I would most definitely recommend this company to anyone who needs HVAC work done. It will save you the time and aggravation of shopping around for someone trustworthy. I know a good review is valuable to other consumers. When I find a good company that I can trust I like to share my experience.
2nd time using them and 100% satisfied. Technician Tim had mask and followed all protocols.. this is company of choice
Service: Repair AC
Gladstone (who owns this company) DOUBLED their stock ($8-$16) in the past year during a Pandemic! Cost of living has gone up 7%. Must beg for annual performance reviews. And don t count on bonus for working hard, most of us have been waiting for several bonuses since projects closed over a year ago.
It s obvious that Hobbs really cares about it s employees, which gives the final result (HVAC/new construction projects) a superior quality and craftsmanship.
jrhobbs.com
