I recently used this company for a mortgage, and o...
I recently used this company for a mortgage, and overall, I found the experience to be just average. The website was informative and easy to navigate, but I wished there was more personalized assistance available. The process felt a bit impersonal, and I would have appreciated more guidance and support throughout. Additionally, the lack of clear communication led to some confusion and frustration. However, the rates and options offered were decent, and the online tools were helpful. I also received a timely response to my inquiries. In the end, I felt like the company provided a standard service, but I believe there is room for improvement in terms of customer experience and communication. 😐