Nice people and convenient location but this is not a great hotel. Lobby is updated and nice but our room looked like a Hilton built in 1981 in desperate need of renovation. Lots of stuff was broken or didn t work (tub, phone, mini bar). With so many great new hotels in Miami I ll be looking elsewhere next time I come.
Gorgeous hotel. Awesome atmosphere. Mariana at the bar is AMAZING!!! Her energy and drinks were exceptional. People like her will have me coming back any time I m visiting
Soooo the place is nice and overall room is good for a few days visit. Was disappointed though on many little things. 1st staff was great! However, asked for body wash got shampoo. The top bed sheet feels like it was washed in starch, stiff and noisy to sleep with. Asked for another bottom sheet to use and was sent a blanket. Hair dryer died mid dry. Everything seemed to work back wards, curtain closer says open when it closes, just Weird. AC took almost 2 hours to get to 70. They have this cool light show on the windows at night so close your blinds if you don't like flashing lights. Only one restaurant opened at lunch and had to pay $20 for a burger and fries. Still debating if I would return.
What a great hotel. Wonderful staff, and great facility. Thanks for a wonderful week.
We've stayed here a couple of times before we go on a cruise. Love the area! Places to eat, shop, and drink. Our rooms have always been clean, quiet, and comfortable. Great views too.
Very nice place very spacious experience Make-A-Wish Foundation event
Beautiful room, helpful service. Buffet breakfast at Ole was superb; fresh, well prepared food, good service. Sagrario was particularly kind! We were there for Make a Wish gala fundraiser and were particularly impressed.
There is no better hotel in downtown Miami than Intercontinental Miami. Great location, close to Bayside, downtown and great restaurants. Very nice and big rooms.
We stayed here prior to a cruise out of the Port of Miami because of the location. It is perfectly situated just minutes from the cruise terminal. It was our 10 year anniversary and we reserved a suite but got upgraded to the Metropolis Suite and it is incredible! Two floors, three bathrooms, a full kitchen, two separate sitting areas and a large bedroom with a King bed. Couldn't be happier!!
Stayed here for a weekend. The bartender Victor was fabulous, very polite, friendly and great service. We need more people like him. He made my weekend fun. I will definitely come back just because of him.
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