Intercontinental capital group, inc. Reviews

Great experience with Michael Lederman. Professional, fast, and no nonsense. Beat other rates I was offered and went from introduction to closing in record speed!

Joe and his team did an excellent job reviewing my situation and getting me the best results possible! Joe made the entire process very easy for me and everything happened quickly and efficiently. This team is on their A-game! I m very happy with my results and would highly recommend working with them!

I spoke to several loan officers at several banks before speaking to Danielle Mallon at ICG. But I knew right away she put her clients first. She didn't simply send me a link to fill out an application. She supported me and was an advocate throughout the process. Since I'm retired and no longer have a W2 the loan process could have been very difficult. But her support and intervention made all the difference. As a former project manager I know the importance of ongoing and meaningful communication. Danielle was great at keeping me informed every step of the way. I could not be more satisfied.

Andrew was a fantastic loan officer. He knows how to get the best terms and is great to work with. I urge everyone to call him!

I just loved the service I received from this company. They were always in contact with us, they walked us through every phase of this process. I was able to call Mike any hour of the day. I just loved the customer service, that's important to me. They treat you like family, I would just like to thank you for your honesty and integrity. Thank you for being trust worthy in a world where people are so dishonest. I will pray that this company continues move forward and be successful. You guys ROCK!!!!!

Refinanced My mortgage with Richard Polanco and ICG. Very satisfied with the whole experience. It is great to have a local contact in the community that you can meet and work with in person.
My first mortgage was with Chase. Absolutely horrible experience. I would never go with them or one of the big banks again.

Overall I had a great experience with my refinance. Kyle Nachtergaele was excellent to work with and made the process run quickly and smoothly.

This has been the worst experience. My refinance went into processing on 3/29/2021. This is now 8/24/2021. It is a few days shy of 5 MONTHS!! Credit reports have to be run again because they have expired. Paperwork you have already sent needs resent. Paperwork they should have requested in the first month is being asked for in the 4 month. Underwriting is saying student loan needs paid first, ummmm this is part of the reason for the refinance. Please spare yourself 5 months of time and go with another mortgage company. I am so frustrated that I trusted them and they have done nothing but waste 5 months of my life. I spent $700 on an appraisal. Other reviews I have read said the interest rate went up before closing. So, in the off chance mine even makes it to closing, I am expecting my rate will have gone up too. My loan officer just left the company because of these ongoing issues within the company. Now I feel like I am starting all over again. This is very very frustrating. I will say they lost a good loan officer because of their incompetence. Please stop wasting people s time and money. I have read many reviews with the same issues. Why do you comment on the reviews and tell customers to email you with their complaints? The review is the complaint. Why don t you reach out to the customer and see what you can do for them? The bottom line is you just don t care. I will be filing a complaint with the Better Business Bureau.

It was a very long wait, but it's all worth it. Our loan officer Christian Dennis worked very hard communicating, updating us and following-up with our loan to make sure all required documents are completed and that we closed as soon as everything were all put together. It took 5 months and he explained the delays and we fully understand. Trust him, he will surely help you. I also appreciates the help of the team. Overall, we are happy.

Brian has made the refinance of one home, and the purchase of another, so stress free. He's accommodating and extremely understanding. I highly recommend him and ICG for your home purchasing and refinance needs