Mark from IFS has been doing my AC/Heater checkups for the past 5 years. He is incredibly professional and courteous. Back in May, he noticed that my water pressure was not where it should be. He recommended a Ariel, an IFS plumber. Ariel came out to fix our issue. She was great to work with and she answered all my questions. These two are the reason why I am thankful that I use IFS.
Great company Dan's been a family friend for many many years. They do a good job at a fair price I still often call them air masters cuz when my dad first started using them over 40 years ago that was their name
We needed a new coil for A/C. Bilal was our first contact, prompt, considerate, and eager to help and to coordinate and install a new thermostat. He followed up as promised. Don did an expert installation--very neat and professional. It was a pleasure, and we have high confidence that the job is well-done.
We had an emergency due to our two year old flushing toys down our toilet. These guys quickly saved the day. Thanks!
Did not have the best experience with this company. They didn't even call before they just showed up like they said they would and the technician didnt even wear a mask. They charge a lot just for the labor, well over a hundred dollars an hour. We were charged four times what the part cost to replace just for the labor. And then when we were sent the bill they didn't say hey, thanks for your business, they practically threatened us that if we didn't pay they would put a mechanics lien on the property, whatever that means. Very bizarre and not great experience. Will not be using them again.
Outstanding company. I have used them since they were known as Air Masters. They replaced my HVAC system. Bilal A. (residential sales) proposed two options, both of which were good values. Don L. and Dan S. (installation technicians) did an excellent job. I highly recommend IFS for heating and cooling issues. Special thanks to Bilal A. for going the extra mile. You won't go wrong with IFS.
The people there amazing . They all are so knowledgeable. Better then other company that starts with a M
I have been a valued customer of IFS, formerly Air Masters, since Sept. of 1998. Their service people are awesome, from the person that answers their telephone to make an appointment, on up the line. Mark Appelbaum, Asst. Residential Service Manager, is not only a wonderful person to know, he's a great service adviser. I always look forward to seeing him twice a year. Keep up the good work.
Called to work on ice maker, charged 120 for first visit to come look at machine. Ordered new harvest kit. They came and put on , we settled on payment about 500 dollars. The ice maker worked for about 8 hrs and new part failed. Paid another visit 100 per hr to come look at, they order another harvest kit. Showed up put on and worked for another 400 dollars. Service guy was great, but they company charges was outrageous. Call to talk to district manager, still waiting for call. I feel I should not be paying for them to come fix the part they put on and sold me.
Bilal responded quickly to my call regarding my furnace flue and a leak I was experiencing. Mark A. came out and thoroughly inspected and determined the issue. I thought I was going to have to replace my furnace flue; however, Mark sealed it, painted it and it s good as new for a fraction of a new flue. Quick response, professional and polite service! This is why I have been doing business with IFS for over 30 years!
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