My orthopedic surgeon, Dr. Kaplan, is great! I fou...
My orthopedic surgeon, Dr. Kaplan, is great! I found the Indiana Hand to Shoulder Center a few years ago when I needed a tendon release on my thumb. He and his support staff, office staff, and surgery scheduler were very helpful then - this was in late 2016 to early 2017. Because of my positive experience with them at that time, I went back to them for my current, more involved issue.
And this time, too, Dr. Kaplan and his office staff are great. His office staff are friendly and helpful both in person and on the phone. My current issue also required surgery. Dr Kaplan s scheduler, Crystal, went above and beyond for me regarding when I had the surgery: Because of COVID, scheduling surgeries is harder now due to reduced staff. I needed to have surgery before the end of the month, because that was the end of my insurance plan year. Otherwise, I d have to pay a whole new plan-year deductible. Crystal contacted the surgery center and when there were no earlier options, she said she d keep working on it for me. And then a few days later she called and had found me a surgery date that was within my needed time frame.
When I had the surgery, the surgery center staff were very helpful, competent, professional, and friendly. They answered my questions, explained things well - and helped my one-handed self after the surgery, lol.
I would, without reservation, recommend the Indiana Hand to Shoulder Center to anyone who needs a hand to shoulder specialist.