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D
4 years ago

Charlestin, WV

Charlestin, WV
I called Geronimo (Wed. 7/1) and a young man came out. He looked at the feeder hose to my ice maker and explained what he needed to pick up at the store and told me he would return the next day. I have had several healh issues and did not feel up to it and I messaged him 7/1 evening and asked him to come on Frriday 7/3 afternoon instead. Friday afternoon came around and he did not show. I called him and he said someone was on his way. He didn't show either. I called again and it went to voice mail which was full. I called several times one after the other and it went to voice mail. That is why I'm writing this. I hope it makes a difference in how this business operates and that someone gives a hoot.

V
4 years ago

Kermar provided exceptional service. He was very p...

Kermar provided exceptional service. He was very professional and knowledgeable with installing my thermostat. He even assisted me after installing my thermostat. Definitely recommend him to anyone.

R
4 years ago

Explained, in specific detail, the job to be perf...

Explained, in specific detail, the job to be performed. Answered all of my questions. I called several places for a quote, yesterday, 10/15/19. He called me back within minutes. Those other places called me, today, 10/16/19. Very pleased with the work. Definitely will use his services, again, when needed.

J
4 years ago

I've used Google and Android from the beginning, a...

I've used Google and Android from the beginning, at least as soon as I could afford a cellphone. They work great and can do more than I can ever know. Nothing but good stuff for that side of the deal. But all the personal data collection, constantly inventing new ways to gather more of our pers. data, political onesidedness, blatantly manipulating search results, attempting to control society without anyone knowing (globally) etc... That's all a little too much for me to give more that a 3 piece. And leaning towards 2 because of the tyrannical overtones. Guess the world is getting better and worst at the same time. Google is a great snapshot of that philosophy real live and in action. Don't be Evil!

B
4 years ago

Trantham Tree Trimming contacted me and say he'd b...

Trantham Tree Trimming contacted me and say he'd be glad to give me an estimate. Said he'd be here on Sat. afternoon, at 5:30 pm he finally called to say he'd been too busy that day and would Sun or Mon afternoon work. I told him Sunday and he told me he would call when on his way. He must not have wanted the job but didn't feel he should notify me. Still waiting. Would not use his service or recommend. This was the only call back I received from this web site.+

E
4 years ago

I have several succulents planted in pots on my ki...

I have several succulents planted in pots on my kitchen windowsill. I want to move them to my backyard, but didn't know how to care for them outside. Your article was short and completely to the point. I learned what I needed to know and appreciate your providing this service.

C
4 years ago

Set up a potential project with them in the hopes ...

Set up a potential project with them in the hopes of hearing from a variety of companies. 2.5 weeks later, I have heard nothing from anyone about taking up my project. THEN, ImproveNet asks me "how is the project going?" I am NOT impressed in any way shape or form by ImproveNet...

J
4 years ago

I contacted this company in hopes of finding a sno...

I contacted this company in hopes of finding a snow removal company in the area where my friend lives. Due to extreme health issues they were not able to clean snow away from their driveway, but needed to access hospitals for treatments. The company was so reassuring, professional and friendly. On the first snow they were there immediately and accommodated my desire to pay my friends snow removal bills. I can't say enough about how very happy I am to have found them and would highly recommend others to utilize their service.

T
4 years ago

The pitch was that I would get multiple quotes, ho...

The pitch was that I would get multiple quotes, however only ONE person reached out to me. I explicitly asked for the service of verticutting my lawn in my request, and this one person, didn't even know what verticutting was; I had to explain it to him. I am not sure how y'all run your business, but you need to put some effort in your vetting process.

L
4 years ago

Scam service that will not allow you to remove you...

Scam service that will not allow you to remove your personal information from their system, expect constant harassing phone calls.

They encourage their "partners" to pretend to be actual contractors, but they just sell your information without your consent.

SCAM

S
4 years ago

The web will not allow you to get a good look at p...

The web will not allow you to get a good look at portrayed houses because they insert a flag over top of the photo requiring a review. The PRODUCT may be GREAT but hard to tell if they will not allow you look at it.

J
4 years ago

I'm very disappointed and frustrated. I never hear...

I'm very disappointed and frustrated. I never heard from the sprinkler company. And ImproveNet doesn't seem to have anywhere on their web for me to tell them this. This is the one and only time I will try to hire a contractor through ImproveNet.

L
4 years ago

It was 10 below outside and getting colder. We tur...

It was 10 below outside and getting colder. We turned the heat up in our home and nothing happened! We called for help on line. Brett at Liberty Mechanical returned our request for help immediately. He was fantastic at helping us get our heat back on by giving instructions over the phone. I highly recommend this truly professional business. And there was no charge!. Thank you Brett at Liberty Mechanical!

C
4 years ago

I am debating whether to have my basement bathroo...

I am debating whether to have my basement bathroom remodeled or to go for the whole basement remodel at one time. This source is a great place to wander around, compare design ideas, and price check. I have a "love/hate" relationship with the pages that are bridges to the local whatever you need for your remodel. You know, put in a whole bunch of your info and within minutes, they are calling with a need to be onsite for a real cost evaluation for my project. I feel like I get so pressured to use the first one that responded. Oh well, plenty of industry estimation pages are found throughout this network. I really enjoy 2 areas: the first is where I am allowed to see general projects and the second is relative pricing per square foot. These are a fun set of pages in which one may dream, design and forget the price, unless they want to know.

K
4 years ago

This was not advertised as a distribution site but...

This was not advertised as a distribution site but advertised under one specific business. I wanted to just submit to one, local company, NOT to a distribution service. I am getting spam from everywhere now. HORRIBLE.

D
4 years ago

I have an older flip phone requesting professiona...

I have an older flip phone requesting professional carpet cleaning to call me with phone # & nobody returned my calls!! I know several older people like me that do not like if you do not call on the phone you will not get my business! Computers and email are a fact with today's technology however face to face personalization & communication are still a major factor .

N
4 years ago

One of the most useful sites, both the designs, la...

One of the most useful sites, both the designs, layout and color scheme is par excellence. These designs are especially suited for smaller town houses and multi family houses, where two piece bathrooms are essential requirement. Very informative site.

M
4 years ago

I can't believe how simple it was to use this serv...

I can't believe how simple it was to use this service. I'm new to California so I'm not really familiar with the surrounding businesses and wanted a plumber for an emergency clog. I had somebody at my condo within an hour and the service was perfect. Thanks so much!

L
4 years ago

Fast,easy to use,and very efficient several contra...

Fast,easy to use,and very efficient several contractors called within 30 minutes.The company I contracted with (Take it away) was
at the job that day and completed it excellent service great people to work with.Highly Recommend
Thanks to Brandon

Y
4 years ago

I needed a contractor to refinish my wood floors t...

I needed a contractor to refinish my wood floors through out the house plus other small projects so I googled and found ImproveNet - just included my name/phone and within hours had 3 contractors call me - they all gave me quotes and I made my selection - I was very satisfied with the work done and the professionalism of staff - thank goodness for ImproveNet - I recommend all to use this service

P
4 years ago

Didnt realize i was contacting a company that sell...

Didnt realize i was contacting a company that sells out leads until after the fact. Very disheartening that they hid this info until i started receiving calls unrelated to what i was looking for.

M
4 years ago

Just viewing information and came across this arti...

Just viewing information and came across this article. The information was right on. I knew most of it but wanted to be sure. I now know this is a project I can do. My outside is not a eyesore but just need a little paint. Thank you.

J
4 years ago

Very helpful! Many basic questions answered about ...

Very helpful! Many basic questions answered about roofing materials, their pros and cons. More to see here, this is a great site for DIY and those interested in home improvement, terminology and ideas.

J
4 years ago

They ll somehow get your information and send it o...

They ll somehow get your information and send it out to tons of contractors. I d never heard of this company in my life yet suddenly I was flooded with email, calls, and texts from them and contractors asking about a project that didn t exist. Apparently I needed my hardwood floors installed. Too bad that Project never actually existed.

S
4 years ago

I was trying to find out how to stop the beeping ...

I was trying to find out how to stop the beeping smoke alarm because its disturbing my neighbors and the baby.But this page about leaveing a review would not leave long enough for me to find out how to stop it. Now everybody mad at me and hopefully I dont get kicked out of my apartment. Thanks you might need to improve that

P
4 years ago

Excellent experience using ImproveNet.com. Very sm...

Excellent experience using ImproveNet.com. Very smooth and easy website submission process. I was promptly furnished with 4 service provider contacts, with one of them responding to me within 15 minutes! The company I chose provided exceptional service for a very fair price and I will now use them for all future yard work. My thanks to everyone involved -- this has been an excellent and very positive experience!

N
4 years ago

I was looking for someone to haul away a mattress ...

I was looking for someone to haul away a mattress and boxspring and was able to find someone quickly and reasonably priced. In fact the contractor I chose was half the price of the next lowest quote. I felt so guilty, I paid him a little extra. He was prompt and courteous.

J
4 years ago

This is a Godsend app for me. I am happy with ever...

This is a Godsend app for me. I am happy with every shopper I have ever had!
Did I mention that I have MS and can no longer drive alsoI am confined to an Electric wheelchair. So truly your company delivery has been a godsend and I cannot thank you enough God bless you all and keep your family s safe!

B
4 years ago

Got website via search and immediately got a respo...

Got website via search and immediately got a response with a phone call to confirm my number. That was the LAST time I heard from ANYONE. The claim was 24-48 hours. That was Monday. It is now Thursday. I'm in a metro area of 2.5 million so it's not like there is no one in this business. Great concept if it only worked!

H
4 years ago

I can only give 1 Star and that is due to the prom...

I can only give 1 Star and that is due to the promptness of a phone call and willingness of the electrician to do the work. I had Dave from Twin Electric handle my commercial property. National Grid came twice to turn on the electric but could not due to there being a load on the line. A second electrician came to rewire literally everything because the work would have caused the whole building to blow up, including the other business adjacent to it. I have been delayed in the opening of my business and have had to pay double lease rent because I cannot move to the new location yet. When I contacted Dave to tell him that National Grid needed to speak with him, asap, he has not returned any calls or texts. I am requesting a full refund, as long as he responds quickly. If not, there will be other fees I will be forced to require of him. I am a very open and honest business owner and would never treat anyone in such a manner. REPUTATION IS EVERYTHING.

ImproveNet, Inc.

ImproveNet, Inc.

3.3