Illinois Lubricants DBA Jiffy Lube Reviews

Great service. One of the guys was very helpful and answered all the questions I had. Helped me also understand what goes on inside the motor.n

Took my friends Escape in. Super friendly staff. Got me right in.
Reasonable price

They were quick and friendly. They checked everything and vacuumed very nicely. The wifi didn't work. Bathrooms were very very clean. It was an overall very nice experience!!

These guys are quick, to the point, offered purchasing options and assisted with peripheral issues that showed up when servicing my vehicle. Prices are competitive. The only downside is their parking is at a premium, but sometimes you don t get to pick your location.

Always get my oil changed at this Jiffy Lube best in town

Great friendly service. Oil change was very quick and efficient.

Always respectful and quick service. They make sure you have best set up for your care at the best price

Great service, friendly staff and never a severely long wait.

Quick service. Always a great attitude from the staff.

The service was very quick. Their card services were down and unlike one of their competitors they let me leave and they called me when the system was back up. The service took maybe 15 minutes. They were thorough and didn't try to upset me very hard.

This place is amazing. Quick, honest, and great service. I won't take my car anywhere else. The owner is in there a lot so this franchise location runs like a well-oiled machine (no pun intended).

Always had a good experience. I used to go to another place and I ALWAYS ended up with small oil spots on my driveway from the drain plug for a day or two after an oil change. That has never been an issue with Jiffy Lube.

They service 3 vehicles of ours and do a great job and run thru the report with us.

They were professional and nice. They explained everything and helped make the right choices.

Always nice and courteous and quick. Very reasonable!!

Very happy with the service at this Jiffy Lube. I've been using this location for 10 years and have always had excellent service. All the staff are well trained, the owners are owner operators and onsight many times and all extremely the staff is extremely professional and friendly. It's in a convenient location and I typically can get in right away where many other places there is typically a long wait time unless an appointment was made in advance. I go there not only for oil changes but also wiper blades and light bulb replacements.

Highly recommend.

Seriously good service. They didn't have my particular filter, but topped everything off and cleaned everything for no charge. I came back at my convenience (they had it the next day), and they took care of everything with no delay. Was really pleased with their courtesy and efforts to inform about every detail.

Good service. Resonable price.
I'm 49. I work there. And I do a well job.

I have been to a few different Jiffy Lubes where it seems they are most interested in selling additional products and services beyond the oil change. I have never gotten that impression here and they do a great job providing honest, efficient service. If your air filter doesn't need to be changed they will say just that. Not that it will probably kill you if you don't. And they vacuum your car which is terrific.

So easy for newbies taking their cars for oil change and other fluid too up for the first time. The staff are also very nice and explain each detail to you.

These guys always take care of my car professionally. Nice friendly professionals.

Did a great job. Just one issue. I do hate how these places try to upsell. I get it, but still hate it.

While searching for MY go-to place for an oil change, I tested out several locations, and was typically faced with numerous pricey issues on my then less than 10,000 mi. car. I've been going here for the last 8 years now with zero complaints. Good owners, great service, and impeccable quality.

They had awesome service!!! Wow best jiffy lube we've ever been to.

I visited this location the first week of December 2016, during the two hours that my vehicle was in the bay the employee knocked the wires off my starter and couldn't reconnect them. When after two hours passed they finally connected the wires, and I was able to drive away. The next day I noticed an oil spot under my truck and for the next two weeks my truck leaked oil. I contacted customer service and they only passed my complaint along to the owner of the franchise. I eventually went to a mechanic to get my truck looked at in order to avoid permanent damage to my truck. Don't go to this place if you want fast service or your vehicle to come back to you with no issues.

Great service while you wait in your car. Very fast!

Good quality service. I highly recommend this place. I've been coming here for a while.

Always fast, helpful and friendly!! I have gone here for 2 oil changes and will be back. Lounge is very comfortable and they have free wi-fi to use while there.

Got an oil change before our road trip to Ohio. Get an hour into our trip and the check engine light comes on. Luckily found a garage open at 10pm and find out our oil was way overfilled past what it should be. Not sure how they messed up something so simple when they specialize in oil changes but this really caused a lot of issues for us. Better off going literally anywhere else if this is how careless they are.

Glad, they are open. I was in need of an Oil Change and everyone else was Closed. They did a good job, they got me in within 5-10 minutes, and was finished within 5-10 minutes. They even assisted me with a discount I didn't know I qualified for.

Great place!!! Fast and thorough!!! Clean bathrooms!!

Fast service..I'm always in and out and they always have a coupon online.

I took my car in to get a freon recharge, which was supposed to cost $150. After a delay the owner came out to tell me that because of a switch problem the A/C was not cooling satisfactorily. He declined to charge me even though it was definitely improved. He is very honest and ethical.

Nice location. Pull around to back. Staff was nice and friendly.

After traveling stopped in to check fluids and tires.. no charge felt I like good choice to use...than checked air pressure on the screen ..read 30 on two tires and 35 on other side of vehicle..not good traveling on tires different air pressure..was not happy

I don't write reviews for a lot of companies, but I am beyond impressed! Customer care is a priority to them and they show it well!! I'm taking my business here from now on.