Ikea Utrecht

Ikea Utrecht Review

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M
4 years ago

Always love IKEA ....

Always love IKEA ....
Shopped for a few bits... and then it was meatball with fries time

D
4 years ago

Returned within 5 minutes

Returned within 5 minutes
PLEASE NOTE: the general terms and conditions apparently state that you will only receive store credit for opened items that you return.
So check carefully whether this is also the case with your product

M
4 years ago

Perhaps this is a great address when you need inte...

Perhaps this is a great address when you need interior. But what struck me is that it is assumed that you 1 know the concept. 2 Can read and orientate routes. 3 Good walking, because walking 5 km is normal.
My experience was such that I don't go there anymore. And that is not due to the products

R
4 years ago

Just been on the line for 50 minutes. My phone sto...

Just been on the line for 50 minutes. My phone stopped working. But I am not happy.

Yesterday picked up an online order in the store in Utrecht to come to the conclusion that it was not going to fit. We asked if we could pick it up today with a van. And doubted whether this was going to work. A colleague in Utrecht (Reinout) indicated that we could also call tomorrow to request transport.
Now, after hanging on the line for 50 minutes, it is plainly indicated that we have to come to the store to arrange this.

No responsibility is taken at all for incorrectly provided information.

Eventually the friendly operator went to see what she could do with the transport costs, since I have also been busy arranging everything for an hour and we have to go up and down to Utrecht. Unfortunately then the connection was lost.

I've been on the line for 8 minutes now. What a bad service !!

I would love to hear how you meet me !!

Regards,

Rowan Geurtsen

G
4 years ago

Nice

E
4 years ago

Thanks to the free coffee, ikea has become my stop...

Thanks to the free coffee, ikea has become my stopover to check my e-mail and the like. Sometimes I work there, but the socket from before for my laptop is now gone. The more I come, the more I use their offers. Finds a pleasant place.

T
4 years ago

Good

B
4 years ago

Never ever been in an Ikea before... I had no idea...

Never ever been in an Ikea before... I had no idea they had a cafe and restaurant, serving full meals. For the price of one meal at our hotel down the street, Ikea fed THREE of us and it was tasty. We all had Swedish meatballs.

G
4 years ago

Never again! Today I tried to shop here. A cash re...

Never again! Today I tried to shop here. A cash register open to the entire store. After 60 minutes, I was only halfway to the checkout. I asked an employee to open another cash register, but apparently that was not possible. Unfortunately, that is not the first time that has happened. And it was during the day during the week and not on weekends. That is really going too far. Cut too much. I would like to leave my money with IKEA, but not if I am treated like that as a customer.

C
4 years ago

Confusing parking indications. When you take them ...

Confusing parking indications. When you take them literally you end up at a closed gate. You need to break the rules and follow the lorry indications to find your way.

I did not like it that the planning tool software in the shop are locked to work only for the more expensive furniture. I failed to find it to work for the Kallax series. Are you really saying with that people on a budget don't need help planning or are not worth it?

Another example of this apparent bias was the absence of the cheaper black and white, while the more expensive silver and gold coloured led lamps were available. Also the smallest chopping board seemed to follow the same trend, because it was "hidden" away three or more isles away from the larger and more expensive boards.

There were some more tiring experiences I could tell but I think I better rest now. Probably more effective than writing complaints.

W
4 years ago

It is a pity that you have to wait so long before ...

It is a pity that you have to wait so long before you can pay the rent of the inventory at the counter, it says that you have to wait more than 10 minutes, and that takes almost an hour before it's your turn. Too bad I hope this will improve.

A
4 years ago

This is just like any ikea, perfectly fine with a ...

This is just like any ikea, perfectly fine with a lot of stuff.
Only difference with this Ikea, and the reason they get 2*, is because of the huge waiting lines, both in restaurants as for the counter.

A
4 years ago

Nice

R
4 years ago

what a mega establishment. you can decorate your e...

what a mega establishment. you can decorate your entire house with lots of useful tips and ideas for a good price and great quality. the coffee and cheescake are also good. in Sweden they know how to make Dutch people happy.

Ikea Utrecht

Ikea Utrecht

4