Extremely professional and friendly staff, but the...
Extremely professional and friendly staff, but the wait for merchandise was endless. To avoid.
Extremely professional and friendly staff, but the wait for merchandise was endless. To avoid.
Very good store, however ... Furniture, appliances, plants, restaurant, lighting, kitchen, nursery, tasted birthday etc at unbeatable prices. They do everything or almost ... it will come. The craft industry has only to reserve his grave in the cemetery. What to deal with giants who trust all.
I lost my girlfriend inside, it's been 2 years now ... still no news.
Typical store in Ikea style, however, the more it goes, the less it opens late. 22h at the beginning on Friday .. then 21h ... Then 20h30 ... Now 20h ... Soon they will close at 14h
Do not take anything in deliveries: postponed, canceled, not complete. What trouble. Absolutely unreliable, except when you buy locally.
This Ikea is great but the problem is that as in all Ikea, to go out you have to do the whole store. Do not go there if you are in a hurry or claustrophobic because we know when we come back but not when we go out! No fan of this type of store! The best is to go for a coffee!
To go to the crates, do not be in a hurry and it can be hard to find an article. Otherwise, we find everything ...
Store well but withdrawal of goods just inadmissible 1 hour for an order and clearly there is no rush !!!! Must hire !!!!
I really like this store. Always interesting things.
The IKEA store deserves its 5 stars.
First of all, the store is well organized despite its size so that it is easy to identify with the direction arrows along the route. This IKEA shelves all the articles on the internet. In any case, we found all that we had found on the site. Congratulations for that because there are a lot of products in the catalog. We simply regret the lack of high-end convertible two-seater sofas in the catalog. This is the case for convertible three-seater sofas but for both places, we often have to settle for low-end convertible sofas and not very pretty.
In addition, it is nice to finally meet sellers who do not pretend to be overwhelmed not to take care of you. All came spontaneously to us and were smiling. They knew their rays well and were very efficient. Also, all and even those in training seemed to know the store well because they were able to guide us for the rest of our visit.
Finally, the recovery of items in the warehouse and after-sales service was very optimized and intuitive. I think IKEA logisticians did not steal their degree.
That's all for me, hoping that IKEA Brest keeps this level of service.
Quiet studious place there is a fast food also a daycare for children
Deserves no stars a staff that does not give any help to customers to load parcels on the cart and even helps the customer to find parcels when you ask he pretend to type on their keyboards from their computer when you get to the cashier Step by step help to move parcels and tells you that it can not do it I do not recommend IKEA in Brest
I like to visit ikea, because we can find good products at good prices and even make DIY with several products.
To buy a chair at 9.99 euros I am asked 5 euros for 'click and go', I am unpleasantly surprised that Ikea charges a service that is free in other stores (Conforama, But, Roy Merlin and many others) especially in period of covid or we have no choice ...
Store that forces the customer to take a grand tour, there are shortcuts that are even blocked. Staff unfriendly and not very available.
A very large store, extremely well located and offers a lot of things at very reasonable prices! All that is expected of an Ikea (but with smiling and friendly employees and more)!
Waiting times too long for order taking. Too few references in self service.
Nice redevelopment of the space, but still too crowded
Typical of an ikea store, neatly tidy, attentive staff.
Too bad the output is so poorly indicated but otherwise rather nice store
We always find the rare pearl there and in addition the staff is always available with good advice and all with a smile.
I leave work at 5:35 p.m., I hasten to come to your place to make a quick purchase at the grocery store, I come home I go out in 2 minutes it's folded. I go to the security guard at 5:45 p.m., there is still 15 minutes of opening he pushes me back telling me that there is a regulation and that it is 6 p.m. I tell him that I am leaving work and that like him unfortunately I don't have time to come at another time of the day. So we don't have to have the same watch because it doesn't take 1/4 hour to buy a product at the grocery store which is 10m from the entrance ... closing, in this case put that you close at 5:30 p.m. and not 6 p.m.!
This obligatory passage through all the departments of the store (perhaps a Swedish system) does not seem necessary to me.
People who come to this store know what they are going to buy (usually).
Afterwards, it can boost sales.
This is surely the goal.
We like it or not.
.
Great choice, friendly staff, affordable restaurant
True to its reputation IKEA is one of a kind and that of Brest is no exception
While on holiday in Brest, we enjoyed being able to stroll and have lunch in this IKEA store on a very heavy rainy day.
It is large and very tidy
not a lot of novelty ... where you always find something to buy.
very good store you know this chain not much to criticize apart from the quality, it's still furniture made to the chain, a little too expensive for the quality.
Very satisfied, attentive staff who do their best to satisfy us and especially WITH A SMILE.
Sellers and delivery service really top. Nothing to say !
Very nice store. You can find all the budgets there. Obviously the downside is that you have to do the whole store, but that's the game.
Their new kitchen department is top notch.
A lot of new collections at the moment in terms of TV and storage furniture. It was time.
Tidy and always very welcoming. I recommend without hesitation!
I have been there a few times times now. Last time I got a bar code that I could use for my Family Card. Today I went in,mentioned I still had a bar code, and was shown,so easily how to get my plastic loyalty card. Then went to the food hall,and was so brilliantly helped by Jude. A student,who's customer service was fantastic. If you need any help at all..... Jude's your man.
We were amazed to see young people playing in the store, collapsing on the sofas and doing everything and anything! Without the intervention of anyone, no security service?
We will not return ............... we will go to Ikea Nantes
Currently in click and collect. Well organized and complete order. I advise !
I had a little personal problem at the checkout, which, thanks to the professionalism of the employees, was solved. thank you for your patience
Too bad that the storage of some products has not been restocked
The fact of having to follow a course without being able to move freely where you want to go is pathetic
I do not like sellers to compare to other stores Ikea it's the least
Refused because no mask specified anywhere 1 hour drive for nothing
I love this chain of stores. The prices are at the level of the quality of the products. Nothing negative.
Always for those who like to get lost, otherwise the products are there and the welcome too.
Very wide choice for the equipment of the house especially for a 1st move.
very pleasant shop to visit and well designed. We like this formula to see the real situations and then to be able to buy the furniture and objects with ease: excellent concept !! As for the restaurant, very good value for money, spacious and bright place..conclusion !!! IKEA! we appreciate !
Good, great store, nice staff. Restaurant for lunch or simply enjoy and a snack. Large car park and large loading area. Possibility of renting a vehicle to bring home your purchases. The tram connected the shopping center to the city center :)
After buying on the internet, I chose to be delivered relay point on Lannion. It was missing a package. The next day without being notified, it was refunded to me?!?
No response from iKea Brest, 41 minutes waiting for a counsel on the phone. Only proposed solution, come to the store or pay the shipping costs.
Pitiful delivery service, not had the evidence to call me to change the package before sending ...
Ikea Brest prefers to refund a trestle for 28 than to send and offer the shipping costs of 29 , it makes no sense.
So I can not use my office, it's lamentable of them.
Service Point Relay to avoid urgently, manage by incapacitated.
Everything for the house at reasonable prices.
Food on site possible, small time to spend with family, possibility to deposit the children on guard and during this time make purchases.
BRUSALI Library - Too bad that the low base and the high base do not have the holes in the right place! 79 euros lost
Quieter and orderly than in Rennes, same items in store, friendly staff.
For those who make the shuttle Brest-Rennes, it is better to go to Brest.
Always so nice to find some storage or decoration tips.
Very good store and pleasant welcome with all the staff
Customer since 1982, ..., I remain faithful of Paris in Brest ... functional, easy of assembly, optimization of the packages, adaptability of the products for various uses, everything is there ...
Courtesy and willingness to serve the customer, to inform him, to satisfy him are always true, 36 years later
Only change, me ...., who have aged a bit!
In short, a reference ... and a single small regret, less opening beaches, forcing night owls to adapt for their purchases ...