After buying on the internet, I chose to be delive...

After buying on the internet, I chose to be delivered relay point on Lannion. It was missing a package. The next day without being notified, it was refunded to me?!?
No response from iKea Brest, 41 minutes waiting for a counsel on the phone. Only proposed solution, come to the store or pay the shipping costs.

Pitiful delivery service, not had the evidence to call me to change the package before sending ...
Ikea Brest prefers to refund a trestle for 28 than to send and offer the shipping costs of 29 , it makes no sense.
So I can not use my office, it's lamentable of them.

Service Point Relay to avoid urgently, manage by incapacitated.