About Identifix, inc.
Identifix, Inc. is a leading provider of automotive diagnostic and repair solutions for technicians. With over 3,000,000 technician-submitted and confirmed fixes, Identifix offers accurate and reliable information to help diagnose and repair vehicles with improved accuracy.
The company was founded in 1987 by Jeff Sweet and Mark Saxonberg with the goal of providing technicians with access to real-world fixes from other experienced technicians. Today, Identifix has grown into a trusted resource for automotive professionals around the world.
One of the key features that sets Identifix apart from other diagnostic tools is its extensive database of confirmed fixes. Technicians can search for specific symptoms or codes to find solutions that have been tested and verified by other professionals in the field. This saves time and reduces guesswork when diagnosing complex issues.
In addition to its database of fixes, Identifix also offers a range of diagnostic tools designed to help technicians pinpoint problems quickly and accurately. These include Direct-Hit®, which provides access to OEM service information, wiring diagrams, technical service bulletins (TSBs), maintenance schedules, and more; Repair Hotline™, which connects users directly with ASE-certified Master Technicians for live support; Virtual Tech™ Support, which allows users to share photos or videos with experts who can provide guidance on repairs; as well as various training resources such as webinars and online courses.
Identifix's commitment to providing accurate information extends beyond just fixing cars - they also offer resources on industry trends such as electric vehicles (EVs) and advanced driver-assistance systems (ADAS). As these technologies become more prevalent in modern vehicles, it's important for technicians to stay up-to-date on best practices for diagnosis and repair.
Overall, Identifix is an invaluable resource for any technician looking to improve their accuracy when diagnosing vehicle issues. With its extensive database of confirmed fixes combined with powerful diagnostic tools like Direct-Hit®and Repair Hotline™ , it's no wonder why so many professionals rely on this company every day!