Nickel Idealtek Inc Reviews

Nickel Ideal Tek has been a crucial partner for MWA Architects since 2023 for our IT consulting services. They have provided excellent support during our office relocation, ensuring everything from the setting up of our new router and firewall to configuring our VPNs was handled smoothly. Their team made sure our transition was seamless, and they were always available to troubleshoot any issues.
In addition to that, they helped consolidate our Microsoft 365 subscriptions, streamlining our services and saving us both time and resources. They have also replaced several of our computers and provided responsive desktop support to keep our team productive.

Nickel Ideal Tek’s professionalism and prompt response times have been greatly appreciated, and their ability to handle everything from network security to desktop support makes them valuable partners with our firm. I highly recommend them for any of your IT needs.

"Nickel Ideal Tek has been supporting Cromdane Steel’s IT needs since 2014, and we’ve relied on their expertise in a wide range of areas. Whether it’s keeping our servers and workstations up to date, managing our email with Microsoft 365, or ensuring our WiFi and network infrastructure are solid, they’ve proven to be a vital partner.
Their proactive approach was especially valuable when we faced a ransomware incident. Thanks to the cloud backup system they had already set up, we were able to recover quickly and avoid major data loss. This level of preparedness gives us confidence in their ability to protect our systems.
Additionally, they’ve supported our transition to a VoIP phone system and ensured that our document processing with KMBS Phoenix runs smoothly. Nickel Ideal Tek’s team is always responsive, handling everything from hardware replacements to technical support efficiently and professionally.
What stands out the most is their ability to communicate complex IT solutions in a way that’s easy for us to understand. Their professionalism and dedication have made a significant impact on our operations, and I would strongly recommend them to any business looking for reliable IT support."

"Pumps of Houston has been a client of Nickel Ideal Tek Inc. since 2014, and they have consistently provided exceptional IT management and support for our business. From managing our Exchange server, Barracuda email firewall, and network firewalls (SonicWall, WatchGuard) to overseeing our virtual infrastructure on VMware with six virtual servers and SQL Server, they’ve expertly handled our entire IT ecosystem.

They successfully migrated us from an onsite Exchange to Microsoft 365, ensuring a smooth transition with minimal downtime. Nickel Ideal Tek has always been proactive in securing our systems with Trend Micro security software and keeping our network up to date with ISP upgrades and WiFi configuration. They even managed the migration from our in-house PBX system to a VoIP solution, further enhancing our communication capabilities.

Their work extends beyond IT management—when we expanded into new offices, they took care of all the necessary wiring and network setups. Nickel Ideal Tek has also developed and supported our website, providing us with a reliable online presence.

Their end-user support is always responsive and knowledgeable, helping our team with any IT challenges. We highly recommend Nickel Ideal Tek for any business looking for a dedicated, professional, and experienced IT partner."