"Nickel Ideal Tek has been supporting Cromdane Ste...

"Nickel Ideal Tek has been supporting Cromdane Steel’s IT needs since 2014, and we’ve relied on their expertise in a wide range of areas. Whether it’s keeping our servers and workstations up to date, managing our email with Microsoft 365, or ensuring our WiFi and network infrastructure are solid, they’ve proven to be a vital partner.
Their proactive approach was especially valuable when we faced a ransomware incident. Thanks to the cloud backup system they had already set up, we were able to recover quickly and avoid major data loss. This level of preparedness gives us confidence in their ability to protect our systems.
Additionally, they’ve supported our transition to a VoIP phone system and ensured that our document processing with KMBS Phoenix runs smoothly. Nickel Ideal Tek’s team is always responsive, handling everything from hardware replacements to technical support efficiently and professionally.
What stands out the most is their ability to communicate complex IT solutions in a way that’s easy for us to understand. Their professionalism and dedication have made a significant impact on our operations, and I would strongly recommend them to any business looking for reliable IT support."