Ideal Computer has been our go-to company for new computers and software upgrades for over 12 years. They arrive quickly and have good pricing and don't sell you things that you don't need. Very responsive.
The owner, Young Kim, is a very knowledgeable and courteous gentleman who has looked after my technology needs for over a decade. I have no hesitation in recommending him. Just give him a call!
I have been going to Ideal Computer Technologyfor everything to do with computers for about 20 years and have always received excellent service and advice with respect to fixing problems with computers as well as what to look for when buying new ones. Most recently I was able to dispose of 3 old computers, securely, cheaply and efficiently!
We started working with Ideal Computer in 2017 during a time when our company was growing and we felt we needed professional help to keep our systems operating. They have done a number of projects for us, most remotely, but a few on site, from setting up a computer for a staff member to a complete rewire of the office, and set up of an internal server and VPN. All projects have been handled with professionalism, and within budget. We currently utilize Ideal Computer as our trusted IT department and our staff have access to their IT hotline for a monthly fee. We have been very pleased with their work, and would give them 5 stars except for some of the client service staff have difficulty with the English language. Overall, very satisfied.
For the past several years I have been most satisfied with the professional and personal service provided by Young Kim .
Ideal Computers provide great customer service, very professional, very friendly and promptly respond to our requests. Recommend this company 100%.
Mr. Kim and his team provide sound advice and friendly service, at affordable rates. I've been a client for many years.
Young is a knowledgeable and understanding tech/IT advisor. He quickly diagnosed the issue, was sensitive to the need for not losing data, and resolved and reset my computer. Thanks Young for a great job!
Right at the beginning of Covid-19 my computer crashed and broke down. I immediately contacted Ideal Computer Technology Ltd,, the company I have used and trusted for several years. I was fortunate to find Young Kim, the company president, still working at his desk. After looking over my computer, he advised me that it was old and not worth repair. As all the stores were closed due to the virus pandemic - Young Kim, seeing my predicament, was very kind to lend me one of his computers to see how I liked the model. I was thrilled and after using it for several weeks I was fortunate to buy it. Ideal Computer Technology company is a very trustworthy and professional company and I highly recommend their services. Their work is excellent and they are always ready with helpful advice.
My experience with Ideal has always been very good.
From purchasing products to trouble shooting, virtually or in-shop they have always been efficient and effective.
Great job, guys, keep up the excellent service and good work!
Mike
