iBruder Inc. Reviews

My apologies to Mike for wasting his time on the phone today. I was a little confused about some different mortars. No worries though, I was able to find another supplier.

hands down, best customer service! Michael Bruder and his staff are the most helpful, knowledgeable and considerate people I ve had the pleasure of doing business with. As a masonry contractor I choose to send all of my customers there to see the products offered in their showroom and try to give Bruder all my business because they deserve it for their dedication to the the people they do business with.

I needed over 100 bricks to match the bricks on my old house. I couldn't find them anywhere.....and lucky for me...Bruder had them, and at a great price. They loaded my SUV and gave me great service !

When we walked in we thought we made a wrong turn and ended up at Grafton Prison, the counter has bullet proof glass. We were looking to buy some hand tools, which anyone who does masonry work knows need to be examined for personal preference....but they are also on lock down behind glass. When we made our purchase and went to retrieve our materials we sat there for 20 minutes waiting to be taken care of as several employees drove by on tow motors and walked by. Finally upon seeing I wasn't going to be waited on I snapped walked into their break room and finally got waited on a half hour later.....NO CUSTOMER SERVICE!!!!WHAT A JOKE!!!

This is a fine business to deal with......today, i had a need for a small amount of blocks for a project.......Mr. Bruder gave my small purchase all the consideration i would expect from a very large project purchase....the men who loaded...and then unloaded when i saw something else i wanted instead....were helpful, courteous, and very pleasant..........i wish this type of customer service occurred in some of the other businesses i deal with.....you won't go wrong doing business here !!

Nice people very helpful. Towmotor operator Kevin is very helpful too.

BRUDERS BEEN A MAJOR PLAYER AND PROVIDER TO ALL OF CLEVELAND'S BUILDERS! CAN'T GET NO BETTER!

I have been a mason contractor for 26 years and I must say this place has quite the selection. However it is extremely hard to communicate as they are all hidden behind glass. I must also say, that in the few times I have been in there, we are always made to feel that we are bothering somebody. This is true of the office staff all the way down to the yard help that wont even acknowlede your presence. I have never seen worse customer service!

They have large selection and are helpful when matching materials., brick and mortar and color.