Hyatt Fairlakes Reviews

We spent 10 days here... the hotel is pretty empty, very low staffed. The checkin desk is usually empty because the manager on duty is doing like 5 people s job, so they are inside the office watching the surveillance cameras. If you stand by the checkin table and wave, they will come out in few seconds.

Breakfast is mediocre, we get it included with my Globalist status, so I can t really complain much.

The swimming pool is closed, gym is used by appointments only, and room service is not available. If you want your room to be serviced, you have to request it a night before.

I felt safe and comfortable being there with my family and I can t wait to travel again like we used to!

Very nice place. Rooms and hotel in general is clean, roomy parking lot well lit at night. I am from out of town so this was the perfect hotel because it is surrounded with every major store a person can think of. Only thing missing is microwaves in the rooms.

The room had a moldy smell, the TV wasn't smart TV , and if we need any assistance in the afternoon you apparently cannot because they are closed from 11- 5. Customer service was not upto the mark. I've had better experiences at Hilton. Apparently they have become Hilton now, do maybe they will be better in the future.

The pool is still closed due to Covid. The fitness center is open. I saw a large picture of a decent sized pool but missed the note about the pool being closed. To the staff's credit, he offered to refund based on me looking for a usable pool. Late so I kept the room. The bathroom and rooms are spacious and fairly clean.
Wiped down the remote as I got into the room and some other surfaces. My only other complaint is the location of the television facing a couched space rather than the bed in the adjoining room. I like falling asleep in bed with a sleep function on the TV. Cannot do that here.

This is a hidden gem in Fairfax. The prices are good and the property is in good condition. It s a great place to spend the night before a trip through Dulles with your car but a little far from the airport if you re traveling into town. The rooms are clean, spacious and well appointed. Covid rules are well followed and all are respectful of masks and social distancing.

Pretty decent! The staff was friendly and provided ample amount of information about the hotel and the area. The room seemed clean, but still bring sanitizing wipes to wipe everything down for safety. There are a lot of dining and shopping options around the hotel, which was awesome! Tesla and other EV drivers should know the hotel's Blink Charging stations were out of order. Not sure what the story is about that.

Nice hotel great place to stay we had no problems getting to our rooms or anything.

The layout of the room was extrodinary. We loved it and found the room to be very clean. The drawback was that we had to pay for parking - unbelievable, especially when the lot was barely occupied.

Nice hotel, unfortunately when I stayed here the front desk did not let me know there was no hot water the night I stayed, and to make it right, I had to do most of the leg work. I'd still stay here again though, easy to reach from the hospital

Hyatt Regency at Fairfax is one of the best hotels in the area. The check in process went smoothly. The staff were friendly and took care of everything as requested. We got confused with the entrance. There is another patio like entryway in the back. We thought that it was the main entrance. It would be better, if they put signs directing to the main entrance. They have taken all the safety measures and precautions to stop the spread of Covid infections. There are plenty of sanitizing stations throughout the facility. The room was very clean. Bed was comfortable. We booked a room with a King bed. It also comes with a nice sitting area. One thing I really liked is that the TV is on a swivel stand. So, you have the ability to turn it towards the bed or the couch in the sitting area. The check out process was equally smoothe and hassle free. Overall, I was very satisfied. This was not my first stay at a Hyatt property. As always, they do not disappoint.