4 years ago
The location is great. The nearby ski fields (Cany...
The location is great. The nearby ski fields (Canyons) are excellent and to be able to ski all of Park City was also great. The hotel is comfortable but not opulent. I stayed for a week to attend a professional conference and some recreation, of course. The service was surprisingly poor given the cost of the hotel. I found the housekeeping to be particularly erratic. It was sufficiently poor that I contacted Hyatt by email after my trip but I didn't receive a response. It was very odd.
I will stay at another hotel for my next trip to PC because, for the cost (room rate US$400), I would expect a higher standard. And there are plenty of other hotels so why tolerate poor service.