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O
4 years ago

When I adopted my cat from this shelter, I asked f...

When I adopted my cat from this shelter, I asked for all paperwork they had on him and was told that they didn t have anything beyond the basics. After taking my cat home, he had once a month aggression episodes, leaving puncture wounds and bruising (see the pictures). This happened even with medication and behavior intervention for over a year! When I went back to the shelter one day with my pants literally torn to shreds and demanded help and more information on his history, they pulled out thorough notes about his previous owner s surrender!! He was feral on the streets, brought to the shelter, in a home for 2 years where he was mistreated and surrendered due to extreme aggression that left their daughter HOSPITALIZED! Granted, these people mistreated the cat, BUT the shelter KNEW his history. Whether they thought it was the previous owners faults or not, they still withheld the information from me. I love Mufasa (my cat) but my body is scarred and shredded. He was supposed to be my Emotional Support animal and instead caused significant trauma to me. I pay over $50 a month just in medication on top of his other expenses and he has a behavior intervention plan. He still attacks (unprovoked) every few months because he has been diagnosed with PTSD and bipolar disorder. I m an animal person, which is why I ve fought for him, but this shelter MAJORLY neglected their responsibility and duty to inform me about the animal I was adopting. I was straight up lied to that they didn t have any information on him more than what was on his sheet (his name, gender, age, eye color, and breed...). They just wanted him to be adopted and didn t care what the cost was to the adopter. Even with improvement, my cat is a threat to me and my future family and children. If I was given the information they had on him, I honestly wouldn t have adopted my cat. I pray that no one else suffers from the negligence of this shelter.

S
4 years ago

We visited the Humane Society today, Free Cat Frid...

We visited the Humane Society today, Free Cat Friday. We wanted to adopt 2 young cats. We were told that we could not adopt the cats because the cats were not going to live "inside" full time. We live on 4.7 acres and our other cat loves his outside adventures and freedom. It is so sad that they would want their cats to live in cages rather then have forever homes. We have two dogs who are rescues and 1 cat. I'm sorry that there are 2 cute cats living in cages when they could be here with us at our home. It's very sad.

D
4 years ago

Absolutely AMAZING experience here! I had been ema...

Absolutely AMAZING experience here! I had been emailing Lindsey about potentially adopting a dog. We set up a time for myself and my family to meet the pup, and I can not give enough praise. The facility was so clean and welcoming, the dogs had their own rooms, NOT cages. And the two women who worked with us couldn t have been more amazing. We ended up adopting our newest family member, and now our family is complete! I absolutely recommend this location to anyone and everyone who is thinking about adding a furry family member! Thank you, LHS!

T
4 years ago

Great place to adopt animals. Workers are so nice....

Great place to adopt animals. Workers are so nice. The animals are so cute. And they let you have the opportunity to walk a dog if you would like. I love the ideas for the cat rooms I think they are so nice. It makes the animals feel welcome and safe and that's why I like this shelter. I like it because I know they won't hurt or neglect the animals like other places do. They let you volunteer to help around with the cats and dogs. If you have a big heart for animals I recommend you visit this place because as soon as you walk in the doors of this place, it will put a smile on your face even if you're the sadest person in the world. This place has changed my complete outlook on animals and animal shelters.

J
4 years ago

Having helped at the old shelter from 93 to 2002 a...

Having helped at the old shelter from 93 to 2002 as an adoption counselor, socializer and transporter i give it a 5 for finally being no kill, open areas for the cats and individual kennels for the dogs. However the staff whether it be student workers/young ones are very rude with their sarcastic remarks and talking down to you. Telling me they cant take a sweet kitten that had been thrown from a car that it would bother and make the others wild ,or agreeing to foster it and would pay for a capstar pill so fleas wouldnt come into your home, and being told no and just take cat back and re dump it is not very helpful or calming. When walking a dog and not being told the dog doesnt like other dogs till after you get pushed down cause it got scared of another in its path is not good either. For the animals, 5 stars, for the staff, a 3.

E
4 years ago

Went in with my girlfriend to look at adopting a k...

Went in with my girlfriend to look at adopting a kitten. We found one we wanted to adopt after playimg with her for a good 30 minutes. put her back in her cage to talk to the volunteers about adopting only to have another group come up HOLDING the cat in the lobby and they began the process for adopting the cat for them and blew us off. lack of communication between members. And didnt seem like they cared who they let adopt as long as they get that $75. What a joke. I will say that the new building is amazing, and I feel that the animals are happy with they're surroundings.

K
4 years ago

My daughter spent a few hours here with her Girl S...

My daughter spent a few hours here with her Girl Scout troop. They spent their time playing with kittens and visiting a few different stations. She had a great time and already wants to go back. This was my first time in the new building. It is super nice! It smells pretty strongly like urine, but I guess that's to be expected when you have that many animals in one place.

D
4 years ago

We adopted our cat from this Humane Society. They...

We adopted our cat from this Humane Society. They were helpful in providing information for us. We drove a really long way to pick up our animal and it would have been nice for them to extend their time just a little bit (we arrived over an hour before closing, but could not adopt the same day) but all in all we were happy with the facility.

Z
4 years ago

Love that it is a no kill facility. However upon v...

Love that it is a no kill facility. However upon visiting a week or so ago, we were overwhelmed the smell of urine and feces in the cat areas. Almost everyone that walking in one of the rooms covered their nose, made some comment about the smell or turned around and walked out. I u Bertrand that areas are over crowded but I believe it was more than just the litter boxes, maybe the furniture, toys, or bedding? Not a great selling point to encourage people to adopt. Staff and volunteers were super friendly.

A
4 years ago

I love this facility. Over the past 6 months I hav...

I love this facility. Over the past 6 months I have had occasion to visit the shelter and on the surface I am quite impressed. This past spring I took an older sick outdoor cat there not quite sure whether they would euthanize said cat or try to save her. They said they were a no kill facility. 2 thumbs up. So I left her there a few months passed and I thought of the cat but didn't call. Well time passed to the tune of a few months. When randomly a small kitten ran up to me while I stood on my porch. She looked like she needed more help than I could give her. Immediately we took the kitten out to the SPCA to drop her off
While there I found out that the first cat I had taken had made a full recovery and had been adopted. So awesome.

T
4 years ago

The main reason I didn't provide 5 stars is becaus...

The main reason I didn't provide 5 stars is because the upkeep of the kennel areas for the dogs isn't very well maintained. It's sad enough to see animals in shelters but they should have a clean living space. I hated seeing how much feces and urine were in their cages. It's hard to believe that they get enough outside time with the number of "accidents" they have.

A
4 years ago

The staff here is very friendly and helpful and co...

The staff here is very friendly and helpful and compassionate about the animals and passionate about what they do. Their new executive director, Beth, is amazing and the first time I met her I was bringing my 21 year old cat in for end-of-life and she was so caring and compassionate and cry right along with me and she really has a good heart as does everyone I have met their so far. And I love their motto adopt before you shop because there are a lot of animals that need loving homes.

C
4 years ago

I had visited this facility on several occasions w...

I had visited this facility on several occasions with my young daughter for service work and always enjoyed it. I live in Forest about 10 miles from Lynchburg. Friday at noon a young German Shepard mix puppy showed up on our front porch- no collar and looking haggard. We have an older Boxer who does not play well with others so we tried to chase this dog away but he would not leave. He was still there Saturday morning. We fed him 2 bowls of food. We decided to take him to SPCA since he had a great temperament and would be easy to adopt out. Bedford SPCA is closed on the weekends so we took him to this Lynchburg facility. Before we took him in my husband went in and asked if they would take him. A staff member said yes. After carrying the puppy in we went through a 45 minute ordeal of excuses of why they wouldn't take him. 1. We live in Bedford. 2. They don't have room 3. Can we just keep him for one more night. 4. Wait while we call our supervisor . 5. Which staff member told you we would take him? What did she look like? Meanwhile my 8 year old is crying because of the stress we are all going through trying to demonstrate to her how to do the right thing. We were finally "allowed" to leave the stray puppy at a facility that was established to take care of homeless animals. Very bad experience!!

Humane Socienty for City of Lynchburg

Humane Socienty for City of Lynchburg

4.5