Houston community college Reviews

This has to be THE WORST school I've ever attended. I wouldn't recommend this money pit to anyone. This school, namely the nursing program is a ridiculously shameful mess. Much of the faculty and most of the upper administration conduct themselves as if ethics and professionalism no longer exist. I would have awarded zero stars if possible. This community college prays on the wallets and dreams of it's students with little accord for what's right. I'm not sure who to feel more embarrassed for, myself for choosing this school, the faculty, or the administration. It's extremely disorganized and pays little attention to students when a real problem does occur. Save yourself your time, money and sanity by choosing a school that lives up to being called a college. STUDENTS BEWARE.

If i could rate this a 0 I would. I have not had one good experience with their business office. They told me I owed a good chunk of money for classes I took years ago and that they wouldn't transfer my official transcript to my university until I payed them. SO I DID. Come to find out I owed a collections fee of almost $300.00. So okay, I don't have time for this. I call the collections company and pay them. Then they tell me that I did NOT pay the collections fee from my end even though I provided a confirmation code given to me by the collections company along with the ladies names that helped me and the overall total. They ended up adding what I had already payed to my student account and refused to remove the hold until I ONCE AGAIN, pay a payment that iv'e already payed. Stay away from this school system. They'll rob you from your money. They've done this to me before. Lonestar College's staff is so much more efficient and professional.

I can t get the help I need from desk receptionist was not helpful

If I could give them less than 1 star I would. The amount of apathy, attitude and total rudeness is unreal! Worst customer service in the world!
I called technical support and from the moment the guy, didn't give me his name, picked up he was rude. I tried to explain the situation and he told me to be quiet, that he wasn't "authorized to discuss it with me". He was telling me something I tried to ask a question, honestly didn't understand what he was talking about, and I didn't think it pertained to the issue I was having. He said: "ma'am you cutting me off isn't going to get you anywhere, if you want my help you'll be quiet and listen to what I have to say. Frankly, you interrupting me is rude." I was shocked! The least helpful person I have ever spoken with, I wish I could have recorded the conversation. Oh, at the end he actually hung up on me mid-sentence. Total jerk!

Worst customer service I have ever in my life experienced. Since day one they have been un-knowledgeable, rude, self righteous, and not willing to help in any way. This is my first year attending college and it has been hell to say the least. I was told I had to test, and then after taking the placement tests was told I didn't have to, so I wasted time and money away from work. Was told that the office stayed open for financial aide and the website even displayed it as such, only to drive all the way out there and find out it was closed. I've had multiple reps in all aspects tell me one thing only to have another rep tell me another. I was told I was awarded grant money, only to have it lowered two weeks before school started, and my classes dropped when they told me I just had to attend and it would pull from my grant once I was shown as present... Seriously what is wrong with this staff? Obviously they only want to receive an easy paycheck. Let me also be clear and state that I did everything proactively and actively followed up to make sure everything was in order in a very polite manner only to have everything fall apart because of their poor guidance right before I have to attend class. If they didn't offer a fashion design program or if i had better options I would NOT have chosen this school. They don't even deserve the one star i am obligated to offer for this review. All staff needs to be reevaluated and find people who want to actually help kids go to college. I've had to struggle for 7 years just to get here and I won't let this college ruin my progress. I filed a formal complain with the Board of Education, lets hope they investigate and find this school to be what it is. A joke. Thanks for nothing.

Not organized. Quick to take get their financial aid money but slow to release loans that students are entitled to. I transferred here from another city and at the end of the semester will not be returning for another semester. Staff is very rude and the student Resolution center staff are very rude and unprofessional! Financial aid department isn't very helpful and no one ever responds to any questions or issues a student have. I HIGHLY RECOMMEND YOU SAVE YOURSELF THE HEADACHE AND TIME!

This has been the worst school experience ever. Especially dealing with the VA department. No one likes to answer the phone and got hung up on several times and no one knows their job. They blame it on another department, call and talk to the other department and they blame it on the other vice versa. Definitely would not recommend for any veterans unless you like dealing with headaches each semester.

Cool teachers but horrible website and horrible. I can never find what I need on the website. If you are a person who can only take night classes because you work during the day this system is not made for you. By the time classes start all of the office staff is gone and the website is way to hard to use. Once you take off from work or w/e you may be doing then maybe you can get to talk to somebody if the line isn't to long and they don't tell you to comeback tomorrow.

I go to UH and I am writing this review based on their customer service. For one, they didn't offer a basic core class during the summer, which is confusing for being a college centered around basic core requirements for an associates degree, so I'm confused what exactly they have left to offer. Two, every time I called they acted like they were above me, and I was an idiot, which is weird coming from a school that basically has no requirements for admissions. UH, a school five times their size and probably gets 700 calls a day, has exceptional customer service compared to this joke of a school. Avoiding like the plague.

Come on guys, it's not that bad. This is a community college not the ivy league. Learn what you can and transfer. I've had no bad experiences with the staff here..perhaps that's because I treat them with respect. My one complaint is that counselors will give you contradictory information so I suggest you do you your own research about what classes you should take.