Hounslow and Richmond Community Healthcare

Hounslow and Richmond Community Healthcare Review

Reviews 16
3.4
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Reviews 16
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L
6 months ago

I had a positive experience with this healthcare c...

I had a positive experience with this healthcare company. The staff was attentive and caring. They took the time to listen to my concerns and provided me with the necessary information and support.

S
6 months ago

I had a great experience with this healthcare comp...

I had a great experience with this healthcare company. The staff was friendly and knowledgeable. They took the time to explain everything and made me feel comfortable throughout the entire process.

R
8 months ago

I recently had an appointment with Hounslow and Ri...

I recently had an appointment with Hounslow and Richmond Community Healthcare, and I couldn't be happier with the care I received. The staff was friendly, professional, and knowledgeable. Highly recommended!

M
8 months ago

The care provided by this healthcare company is gr...

The care provided by this healthcare company is great. The staff is very friendly and knowledgeable. They always go above and beyond to ensure that their patients' needs are met. I would definitely recommend their services.

R
11 months ago

The healthcare services provided by this company a...

The healthcare services provided by this company are top-notch. The staff is friendly, caring, and knowledgeable. I was impressed with the level of care I received and would highly recommend them.

M
12 months ago

Hounslow and Richmond Community Healthcare is an e...

Hounslow and Richmond Community Healthcare is an excellent company! I am very impressed with the level of care and professionalism shown by the staff. The website is also very informative and user-friendly. I would highly recommend them to anyone in need of healthcare services.

C
1 year ago

👍 Hounslow and Richmond Community Healthcare is do...

👍 Hounslow and Richmond Community Healthcare is doing an amazing job! The care I received was outstanding. The staff is friendly and compassionate. They truly care about their patients' well-being. Highly recommended! 👏

R
1 year ago

I recently received care from Hounslow and Richmon...

I recently received care from Hounslow and Richmond Community Healthcare, and I must say that I'm impressed. The staff was professional and caring, and they went above and beyond to ensure my comfort and well-being.

A
1 year ago

I had a positive experience with this healthcare c...

I had a positive experience with this healthcare company. The care provided was of a high standard, and the staff was exceptional. I appreciate their dedication and professionalism. I would definitely choose them again.

E
3 years ago

I looked after my mother during the last years of ...

I looked after my mother during the last years of her life. For most of that time, the district nurses were helpful and supportive. In April 2020, one who had no realistic idea of mum s frailty did a procedure that resulted in excruciating pain (it was the first time in 65 years that I saw my mum cry), and an infection. The nurse rang and I reported that mum was in severe pain. She responded that s fine . I repeated what I said. Slowly. Clearly. Her response did not change. I told her that I didn t think it was fine and would submit a complaint. A nurse who rang the next day sounded more concerned but said that pain was normal. All we had was paracetamol. We felt totally helpless.

As I found out later when I wanted to know what they had written in their notes, I saw neither had recorded the pain. I also discovered that nurse 1 had decided that my complaint should be dealt with using a safeguarding enquiry. And by portraying me as a hysteric. Very 1950s. That begun three days before my mum s death, helped by a sibling with a psychological disorder who provided some choice untruths to help the case.

The trust issued an apology, but the nurse got away with her unprofessional behaviour. I think we deserve better. I did not deserve the character assassination that some of the nurses used to help cover up the failure to relieve mum s suffering.

Other nurses were fab.

S
4 years ago

Bad

A
4 years ago

They are very difficult to work with, staff told m...

They are very difficult to work with, staff told me you have just 2 weeks to make an appointment after receiving their letter, then they cancel your doctor's referral. Every time I call I get a different story from staff, they seem to like to give reasons why they cannot help instead of finding a solution - it's like they are paid to stop you getting access to care. I feel bad for all those senior citizens trying to get help to improve their health. Close this place and open a much better group in their place where their actions match their words (= integrity) and the service is to help people! There are wonderful doctors in Richmond this place is letting everyone in Richmond down.

Hounslow and Richmond Community Healthcare

Hounslow and Richmond Community Healthcare

3.4