Hotel Ignacio

Hotel Ignacio Reviews

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4.1
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My son and his wife stayed in the hotel. We visite...

My son and his wife stayed in the hotel. We visited, changed our clothes and got ready for an event. It is just as advertised. It reminded me so much of hotels in New York. The rooms were a little small and Spartan but clean and quite nice. The artwork and lay out of the lobby and community area was very nice. I would stay in the hotel next time we're in St Louis.

If I could give zero stars, I would. Booked this h...

If I could give zero stars, I would. Booked this hotel for one night stay in September for a speaker at a conference at SLU through a professional organization. We have been billed for the months of September, October and November (double billed for November) for this one night stay. We have made multiple phone calls and met in person with their manager Stacy Howlett to straighten things out. After each phone call/meeting, the hotel credits the charges, then we are getting billed again. Oh, and they also billed the guest speaker, too! My next step is the BB and the Missouri attorney general. This establishment is suspicious for electronic funds fraud.

Amazing place! Food is awesome, service is excelle...

Amazing place! Food is awesome, service is excellent and the atmosphere is pure class. Do yourself a favor and enjoy this place as soon as you can! I was absolutely impressed.We went here for my husband's birthday. We had a really pleasant experience.Rooms are very comfortable. Interior is wonderful.Must recommended.

Very beautiful hotel. It is smaller, so it doesn t...

Very beautiful hotel. It is smaller, so it doesn t have a microwave. But it does have a mini fridge, desk, iron, hangers, and a really cool shower. My favorite part is that there is a restaurant attached to it with really good French fries. It definitely feels like the best place I could ve came to for my trip to St. Louis!

We arrived at 4:20 for a 4:00 pm check in time. We...

We arrived at 4:20 for a 4:00 pm check in time. We were told our room was not ready and was being cleaned. After 30 minutes we checked again at the desk and were again told, it was being cleaned. After 45 minutes, we were offered another room to get ready for our event in, as our room was still not ready. At 5:40 pm, we left our bags at the desk, and left for our evening event, as our room was still not ready. We were comped one breakfast (not breakfast for our room, just one plate), but overall it was a major hassle. The front desk staff ranged from very helpful and apologetic to standoffish and take-it-or-leave-it attitude.

Fabulous place. Lovely staff. Offset enough that ...

Fabulous place. Lovely staff. Offset enough that you're "in the loop" (figuratively, not literally) but not in the downtown or latest midtown madness. Beautiful place (smaller rooms, yes, but hey...). SLU has done a wonderful job & it's nice to know the University reaps any financial benefit of the business. Good option for an in town stay-cation - the atmosphere alone is refreshing. At least stop by!

Such a nice hotel the people we're friendly and th...

Such a nice hotel the people we're friendly and the room was very nice. My lady and i had a very good time. I thought it was awesome the floors we're named after artists. You get a pool abd some vending machines i would definitely stay again.

Pulled into Hotel Ignacio on the second night of o...

Pulled into Hotel Ignacio on the second night of our cross country trip. The guy at the front desk was very accommodating to all our needs (we had our dog with us, towing a uhaul on my truck so parking sucked, it was 11 and we were starving), and the hotel itself was unique in a very good way. The room was clean, shower hot and good pressure, nice view, and the bed was super comfortable. I give this hotel an honest 5 stars. If we come back to St. Louis we would stay here again for sure.

This hotel is overrated and over priced. The peopl...

This hotel is overrated and over priced. The people were nice but they're young and have no customer service skills. The facility is an old building that was cheaply remodeled and filled with art deco furnishings.
The hall on the floor I stayed on smelled bad when I got off the elevator. The room didn't have good lighting for doing paperwork. The tv wasn't on the wall at the foot of the bed, but on a side wall. A broken desk chair, and a weird shaped plastic chair that wasn't comfortable. The baseboards in the bathroom probably haven't been wiped down since the place opened. The WiFi wasn't theirs, it was from the university next door and unprotected. There are two restaurants in the hotel, but they're not owned by the hotel, they we're both closed on Monday when I arrived, so I had to chase to find a place to eat(although the food when they were open was top notch.) No ice buckets in the room, but the second day I found out they're by the ice machine.
This hotel is NOT worth the money they charge($160/night).
I would NEVER stay there again, and am WILL convince the company I work for to change hotels for stays in the future.

Clean and modern rooms, friendly staff and within ...

Clean and modern rooms, friendly staff and within walking distance to a few bars and restaurants. FYI if you order an Uber there the driver will almost always pull up in front of the hotel's restaraunt on Olive Street, not outside of the hotel's entrance. The hotel is a 15 minute or so drive from downtown.

Hotel room was dirty, bad smell in the room and no...

Hotel room was dirty, bad smell in the room and no circulation, super hot , no coffee or water in the room, only flat sheets on the bed, water cooler empty in the gym. The staff was friendly and the bar attached was great. Not a good experience.

Kitschy decor and theme. As a motorcycle enthusia...

Kitschy decor and theme. As a motorcycle enthusiast, the coolest aspect of this hotel is that it's connected to a European moto museum and shop. The rest of pretty much a downer: unfriendly & discourteous staff (Thanks for doing me a favor by checking me in & out!) and rooms of mediocre cleanliness. Not going to be a repeat customer.

This place is really cool! Lots of art. It adds a ...

This place is really cool! Lots of art. It adds a visual experience to the other amenities you are used to having at a hotel. It is rather small, which I liked. It is in the area of St Louis University. This whole part of town is nice. It is a short drive to downtown and close to the hill, Cafe Osage, and the Missouri botanical gardens. All of which I would recommend visiting in St Louis.

This hotel is allowing a tour bus to operate a noi...

This hotel is allowing a tour bus to operate a noisy, polluting generator for over 12 hours, creating noise and air pollution in violation of state codes. Attempts by neighbors to stop the noise have led to the hotel claiming they are being "harrassed" and should be allowed to do whatever they want because this is "private property." So, I guess murder would be okay with them. DON'T STAY HERE.

This hotel is amazing. The staff was very nice. St...

This hotel is amazing. The staff was very nice. Stayed there with 3 friends when we went to Chaifetz Arena to see Lumineers. It was walking distance to arena, and walking distance to Schlafly Tap Room. It was a nice clean hotel and the beds are so comfortable. Oh, and the showers are swanky. I would totally recommend this hotel.

The hotel is in a great location for being close t...

The hotel is in a great location for being close to things like the St. Francis Xavier church (it's within walking distance) and is within driving distance of Forest Park and some restaurants. It has a parking lot directly behind it for hotel guests only which is convient as well. However, it is also directly next to some not so great parts of town so be careful where you walk to from there. The hotel itself is very nice in the lobby and the rooms have great decor and are clearly renovated but it is in an old building and despite the sprucing up the rooms look aged/run down. Our bathroom door was a sliding one and you had to put all of your weight into opening it because of how jammed it was on the track. Their website provides no information on check in/out times or other helpful information such as breakfast options or amenities. We arrived an hour early but they would not let us check in because the room was not ready. Which is fine and normal, but was disappointing when we did see the state of the room after checking in. The room looked fantastic and inviting but when we went to sit on the bed we found loads of hair all through the sheets suggesting they hadn't been changed form the last guests, just readjusted on the bed. There was also hair left on the bathroom floor. To their credit they addressed the issue promptly after we informed them about it. They do have a cool feature where you can text their service desk if you have any questions or concerns during your stay. Hotel Ignacio has a lot of pros and cons but for the price that we paid I felt that the service and cleanliness of the hotel was not up to par.

So far so good!! Just came in at 9:51 and they sto...

So far so good!! Just came in at 9:51 and they stop serving sushi at 10 and they still delivered it right before closing !! Talk about hospitality! So sweet of them and the rooms are gorgeous. Definitely will be coming back.

This hotel is amazing. I missed a flight and was s...

This hotel is amazing. I missed a flight and was stuck in st louis for the night. Deandre at the front desk was more than accommodating. It was late, I was tired and hungry. He got me a sandwich and offered me late check out. The hotel is gorgeous, so much art and warmth.

Very nice little hotel located in the middle of st...

Very nice little hotel located in the middle of st Louis. Front desk was very nice during check in and check out .
Hotel is retrofitted into an old building . Way more character than new construction for sure . Our room had a weird smell to it . No idea what it was but a friend a floor above us said his room smelled also .
There is a sushi bar that shares the lobby with the hotel . So there is a bar available if you want a drink

The overnight man on staff-2:30 am on 6/24 was ext...

The overnight man on staff-2:30 am on 6/24 was extremely rude and condescending when I asked for assistance to get a new room key. He asked for an ID. I didn t have it on me, no big deal. I explained that I would call one of my other guests to open the door for me. He then asks if I have a current key, I say no, which I thought was obvious considering I was there asking for a replacement so I didn t have to go through the trouble of waking anyone up. He shook his head at me. I m literally here on a trip for work which is in hospitality. I m very disappointed on how I was treated by this individual and I work in this industry!!! All the staff up until this point were outstanding!

This is one of my favorite hotels of all time. We ...

This is one of my favorite hotels of all time. We stayed in one of the suites and it was worth every penny spent. Wet bar, fireplace, heated floors in the bathroom, whirlpool with light therapy, TV in the bathroom mirror, and one of the greatest beds ever! Love!

I have stayed in several hotels and motels in St L...

I have stayed in several hotels and motels in St Louis, including Motel 6 in East St Louis. I decided to stay here because it was close to my daughter and I am an artist. The art theme is unique, and, if you like okay expressionistic art, you'll like that part of it. I stayed Friday and Saturday nights. I had no maid service on Saturday. Not even a call to ask if I needed anything. Motel 6 even does that. The Triumph Grill for breakfast was extremely slow. My room was small and the carpet underwhelming. There even was a hair on my desk when I arrived. If you want to pay 170+ a night for that, that's your choice.

I wasn't expecting much from this boutique hotel n...

I wasn't expecting much from this boutique hotel near St. Louis University. I booked it purely on its proximity to the Fox Theatre for a show we wanted to see on Valentine's Day weekend. And then we walked in the doors.

Our check-in was brief and pleasant. We were given a key to the fourth floor, and up a cozy elevator we went. Our room was comfortable and clean, featuring modern furnishings and a spacious bathroom for a boutique hotel. But my favorite was a massive window with a great view of west downtown. We walked to nearby Pappy's Barbecue for dinner (a must) and then walked to Small Batch for cocktails. And the next night, we dressed for the theater, had dinner in downstairs restaurant Triumph . Then, we walked from Ignacio to the Fox in less than five minutes.

Our check out was easy and we were well rested after two nights on a comfortable bed. And while we were driving home to Springfield, MO, I booked another one-night stay because Rent will be at the Fox in May.

Neat place. Lots of art work ok rooms. Great staff...

Neat place. Lots of art work ok rooms. Great staff. Rooms could have been cleaner there was dust on the tv and a layer of dirt on the edge of the tile in the bathroom. Hotel staff was fantastic. Wish we wouldnt have gone to the restaurant in the hotel.. Staff there was slow and screwed up our food order.

Upon checking in we discovered our air conditionin...

Upon checking in we discovered our air conditioning was not working well. That was handled in about three minutes; faster than any hotel has handled a problem I've ever had in the past. Very comfortable bed. Bathroom was adequate with rain shower. We stayed in a king bed room. Funky art everywhere and a motorcycle shop was attached to the hotel. Located very centrally. Seems like everywhere we went was less than 20 mins driving. Staff was very kind and helpful. Hotel is owned and staffed by SLU, which is legitimately across the street. Some of the art in the hotel is from the University. We could see the baseball field from our room on the 4th floor. Also, nationally famous Pappy's Smokehouse is only a few blocks away. Make time.

Not worth $253 just my opinion. After checking in ...

Not worth $253 just my opinion. After checking in at 8pm to find that I didn t have a remote. Waited an hour to only be moved to a new room. I must say that the front desk clerk was very pleasant. Nice decor that s it not even a bottle water in the rooms. Could of gave my money to the Four Seasons. My first and last time visiting Ignacio hotel. A couple more things the carpet had dark spots. The Showers needed a professional cleaning, and it smelled through out the hotel.

As I write this I am in my room at the hotel. The ...

As I write this I am in my room at the hotel. The hotel itself presents well and the staff are very friendly. However, the upkeep on the hotel is lacking. In my room there are lots of 'scars' on the walls and the TV cover/frame is significantly scratched up. The two light fixtures on the ceiling in the bathroom, which appear to utilize two light bulbs each, have a single working bulb between the two of them. The light just outside the bathroom takes a few minutes to fully illuminate. The curtains are difficult to close because of a sprinkler pipe in the line. There are two restaurants at the hotel - Triumph and Baiku. My first night I went to Baiku at 9pm (restaurant states it's open until 10). I could not get anything tempura because they had already shut down the kitchen so I ordered a roll and accepted it steamed instead. The meal was just ok. The tuna sashimi was a bit fishy and the roll was meh. Tonight I thought I'd order room service from Triumph. The sliders were WAY overdone - like hockey puck sliders. The salmon was really dry. In my opinion, the hotel is nice but overrated. I would avoid either of the restaurants.

Very swanky hotel with two great restaurants attac...

Very swanky hotel with two great restaurants attached to it in the triumph bar and grill and the haiku sushi bar. Not to mention the triumph motorcycle museum. The management and front desk are very nice and helpful. And the rooms are up to date, comfortable and clean. Would definitely recommend!

Asked questions regarding microwave at hotel, inst...

Asked questions regarding microwave at hotel, instead got a rude response from front desk I ate before I came to work no microwave to heat food no breakfast the refrigerator barley got cold sad experience!! The one star goes to housekeeping they did an awesome job otherwise NO STARS

I did not stay in any of the rooms overnight as I ...

I did not stay in any of the rooms overnight as I was visiting the hotel for a wedding event, but what I saw of the place is very nice. Interesting architecture, paintings, and a big plus if you're into motorcycles because they decorate the walls and ceilings with actual bikes. The pre fixe meals offered were delicious and the few mixed drinks I had were well made. No complaints about the place from the little time spent there.

The hotel is nice and well decorated but the halls...

The hotel is nice and well decorated but the halls and rooms have a bit of a musty smell and the bed is a little hard. The location is great though if you have business at SLU and the sushi restaurant and the grill restaurant attached are very nice.

Bed was SO loud, bottom sheet came up during night...

Bed was SO loud, bottom sheet came up during night revealing dirty mattress. Walls were thin, heard neighbors turning on their noisy bed/talking all night. We are very hot natured at night so thermostat only going to 68 was an issue for us.

Baiku resteraunt was so good in hotel and walking distance to Chaifetz arena are only good things about this hotel.

Hotel Ignacio

Hotel Ignacio

4.1