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A
4 years ago

Good hotel for all type of function and a lovely p...

Good hotel for all type of function and a lovely place to stay. As it is near to railway station, on Airport road, near to JHV mall, their are also good options in surrounding but it's good in budget.

K
4 years ago

We stayed here in September, walking in off the st...

We stayed here in September, walking in off the street after a bad experience in another hotel. Our stay was wonderful. We had an early flight on the day we checked out and accidently paid for the room twice. Upon realising this we contacted GM Satyajeet, who apologised for the mistake and arranged for a full refund, which we received when we returned to Australia. So impressed with this professionalism and honesty.
Thanks once again to all staff for their top class service.
Karen and Tony

A
4 years ago

My Experience there is Almost Fantastic.

My Experience there is Almost Fantastic.
They call this a 5 star though... still need some hospitalities which a 5 hotels provide.
Whatever, A hotel situated at a good locality , ambience is Fine, behaviour of staffs also Good.
You may Go for it if None other better options Left.

R
4 years ago

Cool

r
4 years ago

Good

A
4 years ago

Had a bad start with the hotel but Mr. Divesh Path...

Had a bad start with the hotel but Mr. Divesh Pathak , Rooms Manager, was so co operative that it changed my initial concept of the hotel. The property is in a great location and the service team, be it front office, house keeping or catering , are very caring and make sure you are happy.
The rooms are well laid out, the lobby is huge and has a casual atmosphere to relax. There is ample parking and next door there is a huge mall. The food is delicious and the menu is good and reasonable for a quick bite or a lavish spread.
The rooms are spacious with choice of superior room to a junior suite. Recommend the suite, its worth the price.
Sanjay from Food and Beverage is another name that comes to mind. Very helpful in choosing the menu for your meal and caring for you with a smile. Divesh and Sanjay, made our stay at the hotel an extremely memorable experience

K
4 years ago

Good

R
4 years ago

God

D
4 years ago

Good

A
4 years ago

Good

H
4 years ago

I booked two rooms via Make My Trip, for which I r...

I booked two rooms via Make My Trip, for which I requested for guest name change for the second room which wasn't done by the time we reached hotel. Anyways, we manual asked to change the name of second guest and hence the second guest was a female who submitted her document, she had internet problem in sending her another doc via mail to hotel so she "WhatsApp" (messenger) to the receptionist (Vishal Bhardwaj), the fiver star hotel "The Clark" employee.

This is complain is not regarding "How was the stay and everything which was anyways average" but against the molestation and stalking case.

Today's 8/23/2016 after a week, The Clark Hotel, Varanasi's employee name Vishal Bhardwaj (fb id: facebook dot com/vishal.bhardwaj.71697?fref=ts) molested and stalked my female friend who were also staying with me that day. This hotel's employee stalked her and molested her on WhatsApp.

I was shocked that how come a 5 star hotel employee misusing the data provided there for check in, is using it for stalking and molestation.

I am thinking to take this action legally, and complaining this to make my trip.

N
4 years ago

Dont even consider this hotel for your stay. There...

Dont even consider this hotel for your stay. There are tens of hotels better in terms of rooms and service on the same road!!!!!! These people just want to rip off money.. what they show on the websites and what the rooms are in reality are nowhere matched. Oldest rooms . Found insects. Hotel does not live upto what they promised. Below average. Below 3 star.

R
4 years ago

Don't go by the brand, people and service aren't t...

Don't go by the brand, people and service aren't that friendly. In hospitality industry the staff over here needs to learn and upscale key points of customer service and satisfaction.
Rest, food is okay it's not that bad but could be better, swimming pool is not one of the best you'll get as in other Clark's hotel chain, rooms are neat and interiors are something appreciable.

HOTEL CLARKS VARANASI

HOTEL CLARKS VARANASI

4.1