4 years ago
The management is very insolent!
The management is very insolent!
First of all the positive: the hotel is on the whole okay and the staff is friendly. The underground car park is practical, but has to be paid for additionally. It is very outrageous, however, that a cancellation is not even accepted when the ski area and facilities (swimming pool, gym ...) are closed. One is forced to travel, so to speak, to be able to only sit in the room or to pay in full without even arriving. At least a postponement of the trip could have been offered. Of course I also understand the location of the hoteliers, but such ignorant behavior from the management is simply not possible. This is a shame, because under other circumstances the hotel might have been recommended. So the sentence is true: in the crisis, the character shows itself.