Very friendly and efficient. They have an unusually complete selection of wellness products such as quite a range of probiotics and many other categories. Also an excellent card shop and an interesting gift shop.
I have had to frequently deal with this pharmacy with poor customer service. Most recently I had to get a very expensive temperature sensitive Product compounded with a $50 overnight shipping cost. I was told that it would be shipped on a Monday and I would receive on Tuesday. I got no shipping notification and no package on Tuesday. I called and was treated very rudely. As previously had happened with this company, the same man on the phone acted as if It was a imposition calling to check on this package. He said I could have called shipping. I had - they didn t answer. He then, in a huff, looked up my information and told me it was shipping today. I told him I was told it was going to be here this day and I have to constantly check a package room. His Snapped back response was I don t know who you talked to or what you were told but it s shipping today . I asked that maybe they could work on their customer service and own up to what they said and not push back on their customer. He responded no, I just told you when it was going to get there . I told him that I had previous issues and switched compounding pharmacies because of it. He told to use the other pharmacy. I will. Gladly. I never leave bad reviews as I am in business development and ensure great service for my customers and know what a bad review does. However, I have never experienced such poor customer treatment when spending so much out pocket money. I will never use them again - and unfortunately for them, I spend almost $600/month on compounding.
I have been using Hopkinton's compounding pharmacy for five years. Hopkinton pharmacy is reliable, they compound and ship quickly, I receive updates on the status of my refill as it's en route to me, and they are an all around pleasure to do business with. I cannot say enough good things about them and recommend them highly. Far and above the best pharmacy I've ever used.
I love this pharmacy! I am taking low-dose naltrexone for my autoimmune diseases as well as cancer and they compound this medication for me. I always received my prescription in a timely fashion as well as I love the ease of re-ordering. Once I downloaded the app it literally takes seconds to submit my refill. Thank you Hopkinton pharmacy!
The pharmacists and staff are always pleasant, knowledgeable, and helpful. Refills are processed quickly. I live across the country and appreciate the quick service.
Have always called in my prescription and have always had pleasant experiences with the staff as I m a mail order customer. I really love the app that has come out recently as it s made it even easier to submit my refills in and store all my information right in one place. Thank you essential workers for your continued hard work. It s much appreciated!
The pharmacy is terrible. I needed a compounded medication for my dog which they claimed they had to get an ingredient on something they'd been getting regular orders for each month. They call me days after I sent in for a refill to let me know of this and left a voicemail. I called them back and the pharmacist was extremely rude, not answering questions and I come to find out by multiple people that they've had the same experience. Bring your business elsewhere as they are very unprofessional and unpleasant to deal with. I wouldn't even give them 1 star.
Knowledgeable and friendly staff! Our order arrives promptly! I highly recommend this pharmacy.
Very smooth for refills. Now just awaiting delivery.
Because there are no compounding pharmacies in my state, I used four different compounding pharmacies. Another doctor at a specialty conference suggested I talk with Dennis at Hopkinton Pharmacy. I now use Hopkinton exclusively. It takes a team to try to help very ill people and Hopkinton Drug has become part of my team (5,000 miles away!!). They are appreciated by many of us!
Hopkinton Drug: Your One-Stop Shop for Compounding and Retail Pharmacy Needs
Hopkinton Drug is a multi-faceted state-of-the-art compounding and retail pharmacy with a national presence. We are committed to providing our customers with the highest quality of pharmaceutical products and services, including customized medications, over-the-counter drugs, medical supplies, and health consultations.
Our team of experienced pharmacists is dedicated to ensuring that every customer receives personalized care and attention. We take pride in our ability to work closely with physicians, nurses, and other healthcare professionals to provide tailored solutions that meet the unique needs of each patient.
At Hopkinton Drug, we understand that every individual has different health requirements. That's why we offer a wide range of compounding services that allow us to create customized medications based on specific dosage strengths or delivery methods. Our state-of-the-art compounding lab is equipped with cutting-edge technology that enables us to produce high-quality compounded medications quickly and efficiently.
In addition to our compounding services, we also offer an extensive selection of over-the-counter drugs from leading brands such as Advil®, Tylenol®, Claritin®, Zyrtec®, Benadryl®, Aleve® among others. Our knowledgeable staff can help you find the right medication for your symptoms or condition.
We also carry a variety of medical supplies such as diabetic testing kits, blood pressure monitors, nebulizers among others which are available for purchase at competitive prices.
At Hopkinton Drug we believe in empowering our customers through education about their health conditions. That's why we offer free consultations on various topics such as nutrition counseling , smoking cessation programs , medication therapy management (MTM) among others . Our pharmacists are always available to answer any questions you may have about your medications or general health concerns.
We take pride in being an active member of the community by participating in various events throughout the year such as flu clinics , blood drives , charity walks/runs etc . We also support local organizations through donations .
Our commitment towards excellence has earned us numerous accolades including recognition from industry associations like National Community Pharmacists Association (NCPA) , Massachusetts Independent Pharmacists Association (MIPA) among others .
In conclusion,Hopkinton Drug is more than just a pharmacy; it's your one-stop-shop for all your pharmaceutical needs. With our state-of-the-art facilities combined with personalized care from experienced pharmacists who are passionate about helping people achieve optimal health outcomes - there's no better place than Hopkinton Drug!
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