Just bought a car here and Angel was amazing! He helped me find the right vehicle without pressure and explained every step of the way because I had never done this on my own. Amazing financing staff and it was not the awful experience I thought I'd have! Highly recommend
I was recommended by a close friend of mine to see Eduard Dake for my first car purchase and he was the absolute best sales person. He was straight forward and helpful no pressure or stress added on top he made it very simple. Also James from the finance office was helpful he made sure I got the best price possible! Great customer service so thanks to them!
Great experience at Honda north yesterday and today! Brought my 2003 crv in for a couple recalls was happy with this as one was my driver's side power window switch and it had been noticeably worse since I purchased the vehicle 2 years ago. I was given a loaner vehicle for the day as it would take a couple hours. I got a 2020 crv and loved it right away such a smooth ride great features on the ex model heated seats and a sunroof on these "nice" new England days was great! I was quickly informed that the window switch was on backorder and would be in the following day this was fine with me as I had the rental. Next morning I texted my service advisor and was notified my vehicle would be ready at 11pm. More then pleased with my experience here now my window works as it should and my passenger airbag is safe! Thanks again for the quality experience and vehicles Honda North Team!
If I could give 0 stars, I would rather give that than 1 star. Ozzy (sales) and Stephanie (finance) at Honda North swindled my husband and me. They rushed us to sign all the paperwork and included three kinds of extra warranties that they never explained or gave us literature - just slapped it into the payment plans. Ozzy is very new and so I don't think he understood how to handle the sale. We never received a copy of any of our signed documentation. They didn't know what to do with our registration renewal which I've now had to pay nearly $100 to have taken care of myself when I know it's all included in my payment. They left us high and dry to deal with all of us. The only redeeming person at Honda North in my opinion is Jameel. He is helping to make this situation right but no one would have cared if I didn't call and start asking questions. Very unprofessional! And, to think they say they are "haggle and hassle" free. Nope.
Ask for Chick! Great customer service. Made things quick and easy. He switched my plates and had my car ready in less than a day. 10/10.
I recently bought a used car from Honda north . I did have few issues , but they took care of it . Most of the sales team are youngsters. service reps and management are well experienced and so good . They monitor their customers and provide help where required. I would recommend to others to have trustful business with Honda North Denvers MA.
I worked with Cassie and Mr. Nichols while purchasing my Honda. This was the most amazing experience I have ever had. I was super nervous about going in and not being taken seriously and it was anything but. The most amazing service where everyone went above and beyond to help me with my purchase, even months later I was able to reach back out, they remembered who I was by name and were able to help me. Will always go out of my way to recommend Honda North and Cassie!
Chris Petro is a fantastic service advisor. Kept me in the loop and explained everything throughout the process. I wish every dealership had employees like Chris.
If you have a choice of where to service your Honda choose here and you will thank yourself later.
Used to have an above average experience until recently. Took my 2 cars for servicing - the issue with the first remains unresolved and NO response from the Service Tech or Manager. The Service Assistants give a generic response - "book an appointment to come back in". Come back in?? You guys know what the issue, why can't I get a call to discuss next steps?
The second car had a multi inspection check, turns out that there was nothing wrong with the most expensive item listed to be fixed per 2 other mechanics I went to for a cheaper quote. Again this was brought to the attention of the Service Manager - NO response. Lastly, the Pilot was noted to have "engine leaks" during an appraisal, this is despite having a routine maintenance completed just before that. Again, no plausible explanation given.
I got an email noting I would get a survey post service - NOTHING SEVERAL WEEKS later, despite having TWO cars fixed. Is that just lip service?
Don't trust them. Their msrp is misleading. Trying to buy a car and they want to markup the price due to inventory shortage.
Low ball offer on my tradein.
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