4 years ago
I went to buy a 2021 Honda Pilot for my wife, afte...
I went to buy a 2021 Honda Pilot for my wife, after trying it and deciding to buy it they told us that we had to buy floor mats separately, we asked them to please include it in the purchase and they decided to lose the sale of a new car before giving us away The floor mats, the truth is not that I would mind paying 200 dollars more for them, it is just that I think it is very bad customer service, we did not ask for a discount on the car, we only asked that they include the floor mats, we asked the seller to speak with the manager and He told us the same thing that they could not include it because he would have to pay for it out of pocket, well, it seems incredible to me that they lose the sale of a new car for only 200 dollars.