As a customer who recently had the opportunity to ...
As a customer who recently had the opportunity to work with this electric service provider, I would rate them as average. Although their website, hirschelectric.com, is user-friendly and informative, the overall experience fell short of expectations. The customer service was satisfactory, but the response time was slower than anticipated. The technicians were knowledgeable and professional, but the quality of their work was not outstanding. Additionally, the pricing seemed slightly higher compared to other similar service providers in the area. While Hirsch Electric completed the job, it took longer than anticipated, causing minor inconveniences. Overall, they provided an average level of service, but improvements in timeliness and pricing transparency would greatly enhance the customer experience.
