Hilton Garden Inn Oakdale

Hilton Garden Inn Oakdale Review

Reviews 249
4.3
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P
4 years ago

The hotel was very easy to find and get into. It's...

The hotel was very easy to find and get into. It's located about half an hour from downtown St Paul. The room was small as were the beds. We payed for two queens but I think they were actually fulls. However, there were no other rooms so we didn't say anything about it. The bathroom was very small as well, though very clean. The water in the shower and sink felt very hard (ie had lots of minerals) and the pressure was very high as well. This hotel does have a relatively large fitness room with a couple treadmills, ellipticals, and a full set of dumbells. I didn't actually make use of the equipment, but it was nice knowing it was there.

A
4 years ago

Overall a great hotel in a good location.

Overall a great hotel in a good location.
Lots of places within 5-10min drive, the restaurant/bar serves good (but not amazing) food and the staff are very helpful.

N
4 years ago

not happy. the room was very clean which is why i ...

not happy. the room was very clean which is why i gave it 2 stars but everything else was terrible. I paid for a room online and when i went to check in the hotel charged me way over what i saw online. They were not very informative when i asked questions, the girl at the front desk just said it is how it is pretty much. I also was not able to use the pool area last night because it was full, so I was going to go right after i checked out. The front desk was not helpful and said that after checkout you cannot use the pool. I am outraged, i paid for a room and i got less then what i paid for that s for sure. never coming back here again.

a
4 years ago

First off our phone was broken in the room. They c...

First off our phone was broken in the room. They could not call us and let us know it was past checkout so instead of asking us if we d like to pay for extended stay like a professional hotel would do they decided to come up the our room door and let us know they will be contacting the police if we don t leave. Second they also charged also more money then we never signed for under our consent. The deposit was 50 dollars and they charged us 150. I will most likely take legal action since there was no consent to take more money expecially for no reason. Then they told me to call back tomorrow when billing is open. This is a very unprofessional hotel. A lot of illegal acts that were taken place and I most likely will file a case. STAY AWAY from this hotel. Very unprofessional. Not worth your money. Very hostile and unprofessional hotel.

J
4 years ago

Inexpensive hotel in decent location. The front de...

Inexpensive hotel in decent location. The front desk staff was very accommodating to our needs. Pool is small but did the trick. We had a king room with a pull-out sofa and a cot for party of 5. Was nice and roomy (2 bathrooms). Great warm breakfast with eggs! They also gave us a late checkout, which was nice.

J
4 years ago

This was a very nice hotel for the price. It was a...

This was a very nice hotel for the price. It was around 130$ a night. The breakfast in the morning was very good. Hilton has never let me down. There was also was a nice pool open until 12. The staff was very respectful and considerate of you.

J
4 years ago

It's a very nice place, rooms are comfortable and ...

It's a very nice place, rooms are comfortable and the beds are awesome. The food is good and there are a good selection of places that are close if you want to dinne out. Breakfast is really good and varied even for a small place and kitchen.

J
4 years ago

Great service, good people, rooms are clean, and m...

Great service, good people, rooms are clean, and management staff have excellent manners. They are absolutely wonderful. Thank you for all your services gentlemen.

The breakfast staff can be somewhat overwhelming......

M
4 years ago

The room quality and hotel was nice. The pool and ...

The room quality and hotel was nice. The pool and hot tub were also good quality. However at 5:30 AM a very loud fan began to make noise somewhere under the room, I assume from the Hotel Kitchen, (room number 229) after complaining to the front desk, they were very rude and said "We received the room at a good price". Even though the people we stayed with, who stayed in other rooms, paid the same price and were not disturbed at 5:30 AM. Disappointed in the customer service of Hilton.

M
4 years ago

Positives: Room was nice, bed was comfy. Internet ...

Positives: Room was nice, bed was comfy. Internet was good. Negatives: water was oversoftened and taking a shower left me feeling slimey. Breakfast staff seemed a bit overwhelmed, not sure if they were short staffed or having an off day.

S
4 years ago

The king room had plenty of room and was very clea...

The king room had plenty of room and was very clean with complimentary waters. Our stay included the continental breakfast which was phenomenal (omelets to order and a large variety of other items). The power went out during a couple hours of our stay but they communicated as well as they could for the situation.

Hilton Garden Inn Oakdale

Hilton Garden Inn Oakdale

4.3