alexandra luvisi

Review of Hilton Garden Inn Oakdale

First off our phone was broken in the room. They c...

First off our phone was broken in the room. They could not call us and let us know it was past checkout so instead of asking us if we d like to pay for extended stay like a professional hotel would do they decided to come up the our room door and let us know they will be contacting the police if we don t leave. Second they also charged also more money then we never signed for under our consent. The deposit was 50 dollars and they charged us 150. I will most likely take legal action since there was no consent to take more money expecially for no reason. Then they told me to call back tomorrow when billing is open. This is a very unprofessional hotel. A lot of illegal acts that were taken place and I most likely will file a case. STAY AWAY from this hotel. Very unprofessional. Not worth your money. Very hostile and unprofessional hotel.