Hilton Columbia Review

Great hotel, walkable to everything. I'm pretty sure that breakfast buffet put 5 lbs on me!

Great service. Clean rooms. and Ruth Chris is in the building.

I liked the room and the complimentary penuts the hotel handed out. I also liked the fact that they were in such a good location

We ate at the restaurant and it was delicious. Staff was exceptionally polite and experienced.

I will never ever stay here again. Front desk called me before arrival needing a card to secure my room, I gave them one and they authorized my stay. I arrive and they run my card again and says it declined. My bank froze it because they charged my card 3 times. The 3rd time with what they called an incidentals fee. I had been warned about the "black" tax that this branch charges but this was my 1st time experiencing this. They charge the black people more when they check you in. I unlocked my card for the charge to go through. I get to my room and it is not what I reserved. The front desk rep says to come back down and they will put me in my reserved room. The rep looks at me and says, I can't see 3rd party reservations to check your reservation. I tell her I am a rewards member, I used Hilton's site not a 3rd party. She looks me up and down and says, that can't be. I offered my confirmation#. She then says they don't have a room like the one I reserved. At this point I couldn't cancel so I was stuck in the room that was greatly different than what I reserved. The heat blew out cold air until I set it at 80. Big disappointment. The manager only addressed these issues when I complained at checkout. After the discrimination, humiliation, and discomfort I was only offered a $50 credit and a half apology. Try another brand if you want comfort and goid customer service.

We were there for a professional luncheon, the food wasn't the greatest but everything was clean, comfortable and friendly staff

Actually accommodations in terms of conference rooms and center great location and Valley parking

Hilton is in a great location. Don't make the mistake we did by eating prior to arrival with restaurants right across the street and a Ruth Chris in house.

If there was valet for the hotel it's not 24 hour. We walked into the well staffed lobby to welcoming faces. We asked for a higher floor, and it was granted. Coming from DC we normally stay in boutique style hotels for personalized service and unique amenities. I am no stranger to paying
$300 a night for a hotel room, so the $100 price tag for a queen room on a high floor in a 3/4 star hotel was a relief.

The room is DC level 3 star at best. The room has no USB outlets and no iPhone or iHome dock. There is no frills but it is a clean room. The bathroom is a real door (yay!) a tub, very small sq feet, but good counter space. There is also a vanity mirror.

The parking is an attached covered garage, you do drive around the block but if you park on the second floor you get direct access to hotel lobby.

In the morning we hoped for DC style brunch buffets but there were none to be found. Ruth's Chris option was less than appetizing. We went with Eggs Up Grill (separate review).

Overall great experience for good price.

A very nice Hilton property in the heart of Columbia. Close to food, drinks, and night life.

Staff excellent, rooms up to date and modern, location right on point so you walk around. Business or family time its our hotel of choice.

I did not stay at the hotel, but Ruth's Chris was excellent!

This place is amazing. So clean and great staff. I loved the fitness center and the convenience of having a restaurant inside. The pool was great and the room, oh the room was great. Nice bed and lots of space. The closet was big enough to hang my close. The bathroom was perfect. Very clean, stylish and spacy. I'm definitely going back and stay at Hilton Columbia Center. Plenty space for parking.

We went to Ruth's Chris for dinner for our 10th anniversary. The customer service is amazing! We loved the food. Best chicken that I have had in forever! The people we so friendly. It was awesome. The silverware settinh was just as it should be too. I wouldn't change a thing.

Great location within walking distance of the convention center and several restaurants, and everyone I encountered was friendly and helpful.

Could not ask for a better place to stay while visiting Columbia. The people and facilities are great. I stayed there twice in a two week period and everything was top notch both times.

Great location in the middle of the Vista. Very close to the State house, Ruth Chris, the convention center and much more.

Nice upscale Hilton with a great restaurant and nice rooms. Housekeeping staff is wonderful. Good location, near the capitol, university and many good restaurants.

Staff is beyond polite and went out of their way to make our stay one of the best we've ever had at any Hilton location. Thank you for your kindness and making us feel safe during this pandemic.

Great hotel. Great location. Clean, comfortable room. A little pricey, but you get what you pay for.

Love this place! Great area has food places within walking distance. Love to book every year for engage culture perfect!!

Always enjoy the stay. In the middle of everything. Service is excellent and the dining is A-1.

I was in room 802 great view and great service. Breakfast was excellent as well.

Room was dusty and musty. Bathroom had hair all over it even after they cleaned it again. Walls are paper thin. Be prepared to listen to your neighbor's TV as well as everything else they do. This was the worst Hilton experience I have ever had. They seem to run this place like a budget motel. Front desk did not seem to care too much when I told them about the issues with the room. Do yourself a favor and find another hotel. It is clear they couldnt care less about their guests or the condition of the rooms. For the price it is unacceptable .

Hotel lobby was well appointed and comfortable. Staff were professional and our dining experience in the hotel restaurant was excellent.

It was a great room and great service. I really liked the location; it was Central to everything.

Attended a function in the ballrooms. The valet parking was reasonable and definite plus. The hotel was clean and the staff courteous. The food was top notch. The location of the ballrooms from the entrance was perfect.

Amazing, great rooms. Nice beds and staff. Easy check in, Bluetooth key !!

Fantastic service and friendly staff. Rooms are clean and comfortable. Pool area is relaxing. Maid service us outstanding and very helpful. Very enjoyable stay thanks to all the hard work by the Hilton staff. Great job folk's.

Very impressed. Utilized the digital key app and being a former I.T guy I was skeptical. It started with pulling into the parking garage, pulled up to the gate and the app lit up, pushed a button on my phone and in we went. Every aspect of the hotel was first class and on point. Room was amazing, the beds are incredibly comfortable. Will definitely stay here again.

Rooms are clean, everything is great. Only negative is paying seperate for parking sucks.

Room was nice, staff was attentive, and Ruth Chris had some good happy hour specials before the event.

Nice and clean, walking distance to restaurants in the area. Overcharged, manager not pleasant.

Wonderful hotel. Clean and modern. Staff was accommodating.

This is a beautiful hotel located in the heart of a great area of Columbia, SC. I would have rated it excellent if it were not for a recent experience.

All was well with my stay until about 9:30 AM the day of my departure. I had gone down to my car to drop off some items and then went to breakfast. When I returned to my room for a call I needed to make for work housekeeping was already cleaning my room. I expressed the need to make a call in my room housekeeping simply said "sorry" and continued cleaning my room. The intent was clear. I was not getting access to my room.

This was approximately 90 minutes before checkout at 11:00 AM! I brought this to the attention of Hilton and was told I would receive 20,000 Hilton Honor Points. I appreciate the gesture but really could have benefited from having access to my room through the time I paid.

This is a little expensive but the rate is just right for a beautiful hotel. comfortable bed and clean bathroom. staff are friendly and helpful.

Hotel is very nice. Great location and very nice rooms. One complaint was that the house keeping staff was incredibly loud during my stay.

Great hotel in the heart of Columbia. Near many cool restaurants and not far from USC

Wonderful staff and pleasant amenities. 10/10 would recommend again

Very posh place, best hotel and restaurant combo in Columbia

The hotel itself was comfy and cozy. Set and feel was nice but the front lady was not the best. That kind of employee kills the company vibe. Breakfast was wonderful. The weight room needs to be worked on but if you re into running the stair master it s all good.

Recently attended a cocktail event in one of the ballrooms. Service was great, but food seemed a little hit or miss. Ahi Tuna was great for example, but I'd skip the crab cakes.

Sooooo things were definitely not at clean as I'd prefer during a pandemic. My comforter had red stains all over it so I had to ask for new. The lights and bathrooms all need wiped down, makes me wonder how clean our room is or isnt. For $250 a night my expectations were a lot higher so it's a bit disappointing.

Hotel was very nice inside and had good staff, very close restaurants too if you are hungry!

Went to Ruth Chris's Steak House with a friend the food was good and the cocktails were even better.

Great place to stay but dont accidentally leave anything behind because they will not put forth any effort to look for the item you left.

Everyone is extremely friendly. The location is central to great restaurants and eateries. On the edge of THE University of South Carolina (USC). Ruth Chris Steakhouse is their restaurant - are you kidding me! Rooms have that classic old time feel, but are very modern. Everything you need is in walking distance. Staff very friendly. Jennifer was professional and pleasant when we arrived early for check in. Our room was promptly prepared and presented. Thank you everyone for a great visit!!

Anniversary dinner at Ruth's Chris steak house, they make it very special. They change your table up and you have 3-4 waiting on you. Great experience