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M
3 years ago

If you want rude people answering the phone and he...

If you want rude people answering the phone and heartless old ladies behind a desk to hand you a cardboard box that once was your newborn baby.......then this is the spot. Horrible service from the first phone call to confirm ashes were ready, to the day we picked up our daughter's ashes. When we came into the office, the lady didn't greet us, she just stared. I had to speak up for the ashes.....and then she still continued to finish what she was doing at her desk. THEN, she comes back, places a tiny cardboard box on top of her desk and makes us stare at it until she has the paperwork ready to sign. (And it only gets worse.....) Once back in the car, we discover that the label on the ashes reads "Mica" which is NOT her name. They spelled it wrong! "Mika" is her name.....it was clearly written on 10 different pages when the cremation request was ordered!

B
4 years ago

This is a very historic Mausoleum and has a beauti...

This is a very historic Mausoleum and has a beautiful Chapel off to the side. My father and my grandparents are here. I have never needed any special services from the caretaker who is there when they're open but they seem cordial in my dealings. My only complaint is that they are closed on holidays. So if it's Mother's Day or Father's Day or Memorial Day or another holiday then you will not be able to leave flowers.

About Hillside Chapel

Welcome to Hillside Chapel, a funeral home that has been serving the Cincinnati community for many years. We understand that losing a loved one is never easy, and we are here to help you through this difficult time with compassion and care.

At Hillside Chapel, we believe in providing personalized funeral services that honor the life of your loved one. Our experienced staff will work closely with you to create a meaningful service that reflects your family's traditions and values. We offer a range of services including traditional funerals, cremation services, memorial services, and pre-planning options.

Our facilities are designed to provide comfort and support during this difficult time. Our chapel can accommodate both small intimate gatherings as well as larger groups for visitations or memorial services. We also have private rooms available for families who wish to have more intimate gatherings.

We understand that every family has different needs when it comes to funeral arrangements. That's why we offer flexible options so you can choose what works best for your family. Whether you prefer a traditional funeral service or something more unique, our team is here to help make it happen.

At Hillside Chapel, we take pride in providing exceptional customer service from start to finish. Our staff is available 24/7 to answer any questions or concerns you may have throughout the process. We strive to make this difficult time as stress-free as possible so you can focus on honoring your loved one's memory.

In addition to our funeral services, we also offer grief support resources for families who need additional assistance during their grieving process. Our team understands how challenging it can be after losing someone close and we want our clients know they are not alone in their journey towards healing.

Overall, Hillside Chapel is dedicated towards providing compassionate care during life’s most challenging moments while ensuring each client receives personalized attention they deserve at an affordable price point without compromising quality of service provided by us.


In conclusion,Hillside Chapel provides exceptional customer service while offering flexible options tailored specifically towards each individual client’s needs at an affordable price point without compromising quality of service provided by us.We take pride in serving the Cincinnati community with compassion and care during life’s most challenging moments while ensuring each client receives personalized attention they deserve .