het tuincafe Review

A great selection of beers. Large and diverse menu. The Tuingras (local dish) is very impressive.

Nice looking, but not usefull for business trips, no working place. Room was cold and heating system was not working well.

Big surprise in the room size and the breakfast quality food. The rear pool and lounge should be really nice to enjoy on a sunny summer day

I travel a lot because of the work and I have to say that these is the first time in Europe, that the Service disappointed me.
Yesterday that I made the reservation I first call, but they asked me to send an E-Mail to make the reservation, so I send it. After an hour I had to call again because they didn t send any confirmation and the manager (that s the way she presented herself) told me that she was going to send me in an hour.. it never came. Therefore, I drive to the hotel (2 hours distance) and none was at the lobby, so I had to find someone that could help me (at the restaurant under the hotel) fortunately, the reservation was there. The staff people was very polite.
Today that I tried to pay I had to search for someone once again and I found someone ( the manager ) I told the manager that after turning on the fan in the bathroom, dust and fluff came out, instead of apologising she started arguing that the cleaning responsible clean all the rooms very well she wanted to see it but I didn t had time to show her the bathroom. After that I told her that they had to have more personal at the Hotel because the service is poor and that yesterday they didn t send me the confirmation and once again she started arguing that she was the manager and that she has to work at the restaurant and the hotel, she showed me the E-Mail of the confirmation that she send to me and the E-Mail was wrong she said that she wrote it the same as the information I send. After being so mad, I needed to go to work, so I pay and I wanted the invoice with the addressee of the company where I work but she already had it. I asked her that I need it with the correct information and her answer was I send it to you later . I had to wait once again.
Worst attitude, I never received an apology and disgusting service.
She needs to have some respect to the clients.
me

Good drinks and food but food service was a bit slow

Very nice hotel, bed is comfortable. Breakfast is continental-style so not a lot of options but still enjoyable.

We had a breakfast here. And it was actually pretty expensive ( 15 for some toast, yoghurt, coffee cheese and jam).
But the interior was nice