I ordered several products and unfortunately experienced multiple issues. The customer service was slow to respond, making it challenging to resolve my concerns. Delivery delays added to my frustration. Overall, I expected more from the quality and support. 🌧️
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What reviewers say about Heni Cosmetics Chemicals Factory
Customers have mixed opinions, with one praising the products and another expressing disappointment with quality and support.
What does Heni Cosmetics Chemicals Factory do?
Heni Cosmetics Chemicals Factory, also known as İstanbul Deterjan Fabrikası, is a chemical production facility in Istanbul that manufactures detergents, industrial cleaning products, cosmetics, perfumes, and offers contract production services for corporate brands.
What are the most common complaints about Heni Cosmetics Chemicals Factory?
The most common complaint is slow customer service response times, with delivery delays also reported by some customers.
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2 Reviews
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Trustburn Team Trustburn asked:
Do you perform the final quality control testing in-house at your GMP-certified site before shipping contract production orders?
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About Heni Cosmetics Chemicals Factory
Heni Cosmetics Chemicals Factory, also referred to as İstanbul Deterjan Fabrikası, is a chemical production facility located in the Tuzla Deri Organized Industrial Zone in Istanbul, operating on a 10,000 m² site under ISO and GMP standards. The company manufactures powder and liquid detergents, industrial cleaning products, cosmetics including hair, skin, and body care items, sexual performance products, and perfumes. It also offers contract (fason) production services for detergents, cosmetics, and perfumes to corporate brands, handling the process from raw materials to finished products. The company states it has been operating since 2010 and works with herbal extracts and other raw materials as part of its production activities.
- Website
- heni.com.tr
- Phone
- +905538011145
- [email protected]
- Categories
- Chemicals
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