Camille di a great job helping me out. She was straight to the point and got TWO things taken care of for me! One of the problems, I had been working on for a while trying to fix. She was very professionals and fast. It was under a ten minute call. Thanks again, if you are reading this!
Began residency 2 years ago. Streamlined, on line process for virtual touring of property. Application process was fast, responses were timely and move in process was hassle free. Coming from out of state, all these made the tour, application, and lease signing quick and customer friendly. Upon move in, inspection was completed, submitted, and auto pay set up. Hassle free process. Tenant Services Specialists were always responsive and helpful with inquiries during the term of the lease. I have used several corporate leasing companies in the last few years and found the experience with Henderson Properties to be first class and above the rest. Great experience and very helpful during the move our phase as well.
Verla was super patient and friendly! Helped me so much and was pleasant to work with! It s great to deal with businesses that have employees that make things so easy!
At first I was really frustrated with this company. I put in a maintenance request and I didn't hear from anyone for weeks. I would try and call the maintenance extension but it would always go to voicemail. I never got a call back from them. I would call different extensions in Henderson Properties to get an answer. After almost 2-3 weeks of hearing nothing they finally sent someone out to fix it. But that person pretty much told me he couldn't and someone else had to come out. An other half week or full week went by and someone else came out. They said the same thing. I was getting tired of having something broken in my apartment and no one doing anything. Finally I called and a literal Angel helped me. Sara Mulligan had the best service I've seen in this company. She was not part of the maintaince department but she made things happen. She gave me calls back, she emailing me and keeping me posted. If it weren't for her I 100% believe that I would STILL BE WAITING for SOMEONE TO DO SOMETHING!
I had a great experience renting with Henderson. My application was reviewed and approved quickly. The staff was very responsive and helpful. Move in process was a breeze. They did 6 month inspections to make sure everything was in order at my home and even fixed things like weather seals and shutters that I didn't even realize were loose. They do a great job of keeping up with the property and making sure it is maintained. Shoutout to Sara for helping me during my move out process. I had to move to be closer to work and Sara was so helpful in helping to provide my rental information to my new landlord. She got back to me so quickly and always answered my questions swiftly and in detail. I would definitely recommend renting through Henderson.
I have been living in a rental property through Henderson for nearly two years and I plan to stay many years more! George Roman is one of the most professional, accommodating, understanding individuals I have had the pleasure to work with. He showed us properties based on our requests and didn't waste our time. I would be comfortable recommending HP to anyone! Thanks for all you continue to do for my family George!
Camille with HOA client services is amazing! She is patient, knowledgeable, thorough, and kind. I appreciated all of her help. She is a HUGE asset to this company! Thank you Camille for making it easy to do business with Henderson Properties.
It is without hesitation that I write this review. I would like to let Henderson Properties know how Ms. Sara Mulligan took the time to handle my concerns in a professional, courteous, friendly, and positive manner.
You have no idea how amazing it is to know that there are still caring, respectful and professional people with good customer service manners out here today.
Ms. Mulligan should be commended for a job well done.
Kudos to Ms. Sara Mulligan for all she does!
My experience with Sara Mulligan has been very positive! When working with her, things seem to be addressed quickly and efficiently! Prior to her, I was never able to connect with anyone. My requests, if answered at all, we re not done in a timely manner. Sara is the way to communicate with Henderson! Sara, herself, gets the 5 stars! I hope her professionalism rubs off on the rest of Henderson, so they can improve! Good job, Sara!
I needed some documents quickly and called in and talked to Mark, the assistant community manager for the community I was calling about, and he was extremely response and quick to send exactly what I needed! He was professional and helpful, awesome resource at Henderson!! Thanks again Mark!!
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