Questions about Pando
What is Pando?
Pando is a secure collaboration tool designed for teamwork in health and social care, allowing users to share sensitive information and images safely. It connects clinicians, patients, and specialists through instant messaging, helping organizations of all sizes provide specialist healthcare support quickly and collaboratively.
How large is the Pando network and who uses it?
The platform currently serves over 125,000 healthcare professionals and has established connections with more than 400 NHS hospitals, clinics, and communities across the UK.
Who is Pando designed for?
Pando is specifically built for health and social care teams that need to share confidential data and images securely, as well as any group working in a team where sensitive information must be protected.
What is Pando's stated mission?
The company states its mission is to revolutionize healthcare communications by providing instant answers to complex clinical questions, enhancing healthcare offerings simply, effectively, and affordably.
How does Pando enable specialist access?
The platform enables organizations to put specialist healthcare in the hands of all their customers, employees, and patients by facilitating instant communication between clinicians and specialists.
What specific clinical features does Pando support?
Users can send clinical photos securely to colleagues for external or out-of-hour opinions, such as consulting a burns unit or dermatologist, and monitor the clinical progression of conditions like rashes.
What do reviewers praise about the clinical workflow?
Some reviewers say the service has transformed dermatology referrals by allowing photo triage to prioritize urgent cases without leaving the clinic, ensuring prompt patient care.
How has Pando changed administrative processes?
The platform has helped teams get rid of paper job books and caused a dramatic fall in the use of pagers (bleeps) according to feedback from NHS trusts.
What safety improvements have users noted?
Some reviewers mention that the service has led to serious clinical incidents being avoided and allowed teams to make faster decisions for accurate patient plans.
What is the current rating and review history?
The Trustburn listing shows a rating of 3.9 out of 5 from 11 reviews, with the most recent feedback dating back to October 2023.
What are the current support hours and holiday schedule?
The website states that the support team will be operating Christmas hours with delayed responses, resuming normal operations from Friday 3rd January 2025.
Where is Pando located and how can it be contacted?
The business is located at 5 New Street Square, London, EC4A 3TW, and can be reached via the phone number +44 (0) 3300 970 165 or the email address [email protected].
How does Pando describe its market position?
The company's own website claims it is the UK's largest instant messaging platform for healthcare, creating a collaborative network that increases the variety of expertise available nationwide.
What is the official website of Pando?
The official website of Pando is hellopando.com.
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About Pando
Pando is an essential tool for teamwork and secure collaboration. It is designed to benefit anyone working in health and social care, working in a team, with a need to share sensitive information and images securely.
- Website
- hellopando.com
- [email protected]
